Call Centre Agent – Outbound Sales Optical Express Optical Express
1 week ago
Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Manchester – Office based Salary: £25,396 plus bonus ( OTE £29,000 ) Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Role responsibility: Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement. This role is all about converting warm leads into booked consultations by understanding patient needs and showcasing the value of our services. Make outbound calls to patients who have enquired about refractive treatments. Deliver an outstanding customer experience while identifying opportunities. Consistently meet and exceed KPIs and conversion targets. Building trust and rapport, Guiding patients through the consultation booking journey. Take ownership of every interaction, Ensuring a positive and informative experience. What we are looking for: A driven individual with a target-focused mindset. Experience in outbound sales or a high-contact customer service role. Strong communication and persuasion skills. Willingness to push yourself to meet and exceed performance goals. Resilience, motivation and a hunger to succeed. What’s in it for you? State of the art, modern working environments 29 days annual leave (pro rata) Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Full training on refractive treatments and patient handling Clear progression routes for top performers Pension scheme This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. Optical Express is an equal opportunities employer #J-18808-Ljbffr
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Call Centre Agent
6 days ago
Manchester, United Kingdom OPTICAL EXPRESS Full timeTitle: Contact Centre - Outbound Sales Hours: 40 hours per week, Full Time Location: Manchester - Office based Salary: £25,396 plus bonus (OTE £29,000) Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted...
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Contact Centre
3 weeks ago
Manchester, United Kingdom Optical Express Full timeTitle: Contact Centre - Outbound SalesHours: 40 hours per week, Full Time Location: Manchester City Centre - Office based Salary: £25,396 plus bonus ( OTE £29,000 )Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 35 years, millions of patients...
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Contact Centre
2 weeks ago
Manchester, United Kingdom Optical Express Full timeTitle: Contact Centre - Outbound SalesHours: 40 hours per week, Full Time Location: Manchester Bridgewater - Office based Salary: £25,396 plus bonus ( OTE £29,000 )Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 35 years, millions of patients...
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Contact Centre
4 weeks ago
Manchester Area, United Kingdom Optical Express Full timeTitle: Contact Centre - Outbound SalesHours: 40 hours per week, Full Time Location: Manchester City Centre - Office based Salary: £25,396 plus bonus ( OTE £29,000 )Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 35 years, millions of patients...
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Contact Centre Agent – Croatian Speaking only
3 weeks ago
manchester, United Kingdom Optical Express Full timeJob Title – Contact Centre Agent – Croatian Speaking only (Please note that this role requires you to be able to speak fluent Croatian) Location – Manchester City Centre Hours of Work – Monday to Friday – 40hrs per week Salary – £25,396 We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to...
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Optical Advisor
4 days ago
Manchester, United Kingdom Optical Express Full time**Job Title - Optical Advisor** **Location - Manchester, Trafford Centre** **Hours - Full Time** **Competitive salary, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 30 years, millions of...
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Contact Centre – Outbound Sales
3 weeks ago
Manchester, United Kingdom Optical Express Westfield Limited Full timeTitle: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Manchester – Office based Salary: £25,396 plus bonus ( OTE £29,000 ) Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have...
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Contact Centre Agent – Croatian Speaking only
3 weeks ago
Manchester, United Kingdom Optical Express Full timeJob Title – Contact Centre Agent – Croatian Speaking only(Please note that this role requires you to be able to speak fluent Croatian)Location – Manchester City CentreHours of Work – Monday to Friday – 40hrs per weekSalary – £25,396We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to over...
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Contact Centre – Outbound Sales
3 weeks ago
Manchester, United Kingdom Optical Express Westfield Limited Full timeTitle: Contact Centre – Outbound SalesHours: 40 hours per week, Full Time Location: Manchester – Office based Salary: £25,396 plus bonus ( OTE £29,000 )Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 35 years, millions of patients have...
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Contact Centre Agent – Croatian Speaking only
2 weeks ago
Manchester, United Kingdom Optical Express Westfield Limited Full timeJob Title – Contact Centre Agent – Croatian Speaking only (Please note that this role requires you to be able to speak fluent Croatian) Location – Manchester Bridgewater Hours of Work – Monday to Friday – 40hrs per week Salary – £25,396 We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to...
