Data Analyst

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract Type: Full Time, Permanent

Working Hours: 37.5 hours per week, Monday to Thursday (8:00-4:30), Friday (8:00-4:00)

Here at VIVO, we are looking for a Data Analyst to work out of our site in Porton Down, with occasional travel to Portsdown West in Fareham.

As part of this role, you will be reporting to the Compliance Manager and be responsible for comprehensive data analysis activities, working with and in support of the VIVO Contract Quality Manager (CQM). This will include the generation of daily and weekly status reports. You will be assisting the CQM in the production of monthly and quarterly reports on service delivery performance, as required under the contract.

In addition, you will be working with and supporting the site-based VIVO Audit team, with the aim of confirming that VIVO always remains compliant, in line with the contract Audit Schedule. This role will see you assist with and gain experience of onsite audits, including identifying risk mitigation actions to operations managers. You will be ensuring that processes and procedures are followed and compliant with company policies.

Key activities will include:

1. Analysis of data gained from performance reporting
2. Creation of Macro programs to assist in data analysis tasks with a focus on continuous improvement
3. Creation of Process Maps
4. Assisting with assurance audits in line with contract requirements
5. Using analysis and reporting to help improve standards and performance of the contract

When requested by line management, you will be assisting in the investigation of breaches of procedures and provide support for necessary actions, along with being involved with internal company quality audit procedures and working with external auditors when required. You will also be assisting with the formulation and maintenance of the annual audit schedule.

For this role you will need:

Firstly, you will be working towards a relevant accredited qualification in data analysis and be educated to NVQ Level 2 standard, or be able to show equivalent first-hand experience. You will be IT literate, with working knowledge of Microsoft Office functions, especially Excel. You will also have experience creating weekly and monthly reports. As this role will require travel to Portsdown West, you will need a clean and valid UK driving licence.

It is desirable that you have experience of operating within an MOD environment and have some familiarity with the geography and establishments within your area of responsibility.

You must be able to pass Security Clearance at SC level to be considered for this role. To do this you must be a British National and hold a UK passport.

What We Offer

• Up to 6% contributory pension scheme
• 25 Days annual leave
• Volunteer leave (2 days)
• Established reward and recognition scheme
• One paid professional subscription
• Life Assurance Policy
• Employee discount and reward schemes
• Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.