Service Advisor

5 days ago

Grays, United Kingdom Additional Resources UK Limited Full time

An exciting opportunity has become available for a Sales Executive to join a reputable Car Repair Centre, specialising in comprehensive car repair services for a diverse range of vehicles. As a Service Advisor, you will be responsible for managing customer enquiries, selling high-value repair packages. This role offers a salary of £35,000 - £38,000 and benefits. Responsibilities Greet clients and manage vehicle check‑ins and check‑outs Provide updates to clients and upsell services where appropriate Schedule appointments and manage bookings to avoid overbooking Respond to customer inquiries via phone, email, and online Sell repair packages, parts, and services to customers Maintain accurate customer records and service details Assist with inventory management and order parts as needed Coordinate with the workshop team to meet service requirements Handle customer complaints and queries professionally Qualifications Previously worked as a Garage Service Advisor, Vehicle Repair Service Advisor, Service Advisor, Service Adviser, Service receptionist, Service administrator or in a similar role. Experience in sales / customer service. Ideally have 1 year of experience as Service Advisor. A solid understanding of vehicle mechanics and internal components. Strong verbal and written communication skills. A valid UK driving licence. This is an excellent opportunity to join a stable, supportive organisation and make a real impact within a national sales role. Important Information We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. #J-18808-Ljbffr

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