Veterinary Receptionist

Wirral Vets, Upton Veterinary Clinic, Upton, North WestAre you passionate about pets and people ? Do you like a fast paced environment ? Do you have the skills to make a client feel welcome and cared for even at some of the most stressful times?Wirral vets is looking for a confident, caring individual that is passionate about customer care. We are looking for a friendly, hardworking, compassionate person to become part of our customer care team.We believe in greeting clients and their pets with warmth and professionalism, communicating effectively with clients and managing the diary so pets get appointments when they need to.About the roleYou will be greeting clients, maintaining patient and client data, scheduling appointments, taking payments, dispensing medications as directed by the veterinary surgeon, providing information to clients about the services we offer, taking payments and cashing up, ensuring the reception area is clean, organised, supporting the veterinary team with admin tasks.You must have the ability to multitask, stay calm under pressure, be an excellent communicator, have a genuine love for animals and have empathy for their owners. You must have resilience with the ability to cope with potentially distressing and emotional situations. Previous Veterinary or Reception experience is essential.RotaThis is a full-time/part-time permanent role working up to 40 hours per week from 8:00am-6:30pm, and Saturday mornings on a rota working from 9:00am-1:30pm. The part time hours would be 31.25 hours a week working three shifts 8:00am-6:30pm.LocationThe Wirral is a fantastic place to live and work, with beautiful beaches on our doorstep and vibrant Liverpool just a short drive or train ride away. We frequently collaborate with other local IVC practices, fostering a community of continuous improvement.In addition to a competitive salary, you will benefit from:6.6Weeks annual leaveAdditional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy payCycle to work schemeInitiatives focused on employee wellbeingNon-accidental injury supportLearning and development opportunities via the IVC Evidensia AcademyPawsome Benefits - reward gateway giving discounts and cashback with 100's of retailersDiscounted staff pet careWirral Vets, Upton Veterinary Clinic342 Upton Road, Upton, Upton, CH43 9RW, United Kingdom #J-18808-Ljbffr