Sales Consultant

2 weeks ago


Northampton, United Kingdom Mattressman Full time

LocationNorthampton - NorthamptonshirePay Rate: £ 20,000 OTE Per YearPosition: PermanentDescriptionJoin Our Team as a Sales ConsultantAre you a motivated sales professional with a passion for delivering outstanding customer service? Mattressman is seeking dynamic Sales Consultants to join our team. If you thrive in a customer-focused environment, we want to hear from youThis role will be joining our Northampton store, 24 hours per week (Monday - Sunday).About the Role:As a Sales Consultant at Mattressman, you will be responsible for providing our customers with an informed, professional, and ethical experience. Your main responsibilities will include:Customer Service: Delivering exceptional customer care, managing and resolving queries quickly and efficiently.Store Presentation: Ensuring the store is clean, presentable, and stocked to the required standards at all times.Sales: Developing and maintaining both new and existing customer relationships through ethical sales methods and outstanding service.Telesales: Seamlessly handling telesales calls in addition to assisting in-store customers.Teamwork: Working flexibly and collaboratively with the team to ensure smooth operations.Cash Handling: Carrying out daily cash handling routines with accuracy and integrity.Compliance: Adhering to data protection policies and updating POS and pricing changes as guided by management.What We’re Looking For:The ideal candidate will embody the Mattressman values and be committed to delivering excellence. We are looking for someone with:Sales Experience: A proven track record of performing to target in retail sales, with experience in working to soft KPIs and sales targets.Customer Focus: Excellent communication and interpersonal skills, with the ability to quickly build rapport and provide exceptional customer service.Passion & Drive: A passion for sales, enthusiasm for the product, and the ability to inspire and motivate others.Resilience: Emotional awareness, resilience, and the ability to handle customer queries with tact and empathy.Active Listening: Strong active listening skills to understand and meet customer needs.Why Join Mattressman?At Mattressman, we believe in providing a supportive and motivating environment where our team can thrive. As a Sales Consultant, you will play a crucial role in shaping the customer experience and driving the success of our store. We offer:A dynamic and engaging work environment.Opportunities for professional growth and development.A chance to be part of a company that values excellence and customer satisfaction.If you are ready to take on a rewarding role with a company that values its people and strives for excellence, apply today to become our next Sales Consultant.Join us at Mattressman and be part of a team dedicated to providing the best in customer service and retail excellence #J-18808-Ljbffr


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