Repairs Supervisor

1 week ago

Portsmouth, United Kingdom VIVID Full time

Repairs Supervisor – VIVID – Portsmouth, England, United Kingdom VIVID is recruiting for a Repairs Supervisor contractually based out of our Portsmouth office, covering the South Hampshire area. This is a full‑time, permanent position working 37 hours per week. Your time will be split between office work and time out on site with your trade team, but also allows for hybrid home working. We’re VIVID – We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people Benefits 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave A productivity‑related bonus scheme to enhance your take‑home A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10% Life assurance paid at 3 × annual salary Private medical insurance Health care cash plan called Medicash Enhanced pay for maternity, paternity, adoption and shared parental leave Access to counselling, legal and financial information Electric car scheme Huge variety of in‑house & e‑learning courses and a range of coaching and mentoring programmes Role Overview As a Repairs Supervisor, you’ll line‑manage a team of multi‑disciplined trades staff, ensuring they deliver a first‑class, value‑for‑money repairs and maintenance service. You’ll manage quality and service levels through regular work‑in‑progress and post‑work inspections, conduct 1‑to‑1 or 90‑day reviews for your team, identify training needs, manage absences and performance issues, recruit new staff, and keep the team fully skilled, flexible and high‑performing. You’ll work with your team to deliver exceptional quality assurance and, when complaints arise, conduct full investigations to resolve matters quickly, reduce future complaints, improve the quality of work, and increase customer satisfaction. You’ll also be responsible for ensuring that all works are carried out in line with best value and managing the costs within your team. Qualifications & Experience You’ll have strong leadership skills with experience of managing trade operatives and working in the social housing sector. You’ll be a confident communicator who remains professional and calm under pressure. Knowledge of property construction and problem diagnosing is advantageous. To succeed in this role you must be driven to meet or exceed targets, continually improve service, have competent IT #J-18808-Ljbffr

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