Production Support Engineer

Job Description Summary We are seeking an Electronic Hardware Engineer who thrives on making a strong personal contribution and who is motivated to help make the organisation a little better every day. You want to deliver – for our customers, for the business and for yourself. We have an opportunity to join our Production Support Team, supporting the delivery of display and controller products to a diverse range of customers in both the civil and military sectors. As a highly motivated and enthusiastic individual, you would join our team in Cheltenham, solving problems and driving improvements to our products. You’ll be a self‑starter, enjoy working with others or on your own initiative and always seek to be forward‑thinking and go the extra mile to help us maintain our excellent performance. You’ll also be keen to grow and to seek out new challenges and knowledge whilst in turn gaining more responsibility and seniority. Responsibilities Support the manufacturing cell with technical/engineering queries to ensure production output targets are achieved. Use of FRACAS tools to monitor test performance of all nominated products in the manufacturing cell. Run product health analysis on high priority products, understand root cause and drive changes where appropriate. Identify process improvement and cost‑out opportunities in support of the product through production. Lead root‑cause corrective action investigations on units which have failed in production, or customer returns with zero flight hours. Diagnose failures to component level. Ensure any trends are captured and analysed to drive product improvements. Provide feedback for the customer within agreed timescales. Assessment and disposition of non‑conformances and approval of them where appropriate. Support the introduction of new products into volume production, ensuring that the product and processes are ready. Ensuring compliance with mandatory regulations, standards and company processes. Qualifications / Requirements Qualified to HNC or above in an electronic discipline or equivalent relevant level of experience and knowledge. Experience in developing and executing process improvements. Ability to manage multiple projects and stakeholder requirements at once. Experience in implementing root‑cause corrective action. Demonstrated ability to work on own initiative, to proactively manage projects/tasks. Demonstrated fault diagnostic skills to component level. Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Desired Behaviours Analytical, with a keen attention to detail. Strong organisational and communication skills. A good team player who is capable of operating in a multi‑discipline environment. Knowledge of avionic computing and interface systems. Understanding of mechanical drawings and software is an advantage. Benefits Non‑contributory Pension. Life Assurance. Group income protection. Private medical cover. Holiday – hourly equivalent of 26 days, with flexible option to buy or sell. Additional Information Relocation Assistance Provided: No Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. Location: Cheltenham, Gloucestershire, United Kingdom Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Aviation and Aerospace Component Manufacturing #J-18808-Ljbffr