Technical Advisor

Technical Advisor - Monitoring and Data Systems Team - 32406 Join to apply for the Technical Advisor role at Environment Agency. The Environment Agency is fully committed to an inclusive workforce that reflects the communities we serve. We welcome applicants from diverse backgrounds and support flexible working patterns, including job share. The Monitoring Data & Systems Team (MDS) manages key environmental monitoring systems and datasets. As a Technical Advisor you will support Water Quality systems and data, and assist with other systems as required. Key responsibilities Set up and manage users. Support users and resolve issues, especially during migration to the new My Environment application. Update, improve and maintain datasets. Respond to internal and external data requests. Support system improvement and upgrade projects. Everyone who joins us must undertake training and participate in incident response duties when required. Incident response is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information is provided in the candidate pack. Benefits Great benefits package including generous annual leave, excellent pension, and flexible working arrangements. We also offer extensive training and apprenticeship opportunities. Team The MDS team is a friendly, dispersed unit of enthusiastic specialists passionate about delivering monitoring systems and data to a broad range of internal and external customers. Experience / skills required Experience working with large complex datasets. Willingness to develop new technical skills and apply them across monitoring data and systems. Motivated, organised, friendly, and helpful with strong attention to detail, comfortable working in a dispersed team. Proactive and enjoys solving problems. Excellent written and verbal communication skills; able to convey complex technical information to both technical and non‑technical audiences. Ability to build and maintain strong relationships, deliver through others and provide excellent customer service. Other desirable experience / skills Experience using and managing environmental monitoring data systems. Experience with PowerBI, Access, Excel, Python, SharePoint Online and R. Working knowledge of water quality monitoring. Location & working arrangements Work location is flexible, but you must have a base at one of our offices across England and maintain a presence there. Hybrid home/office working is offered, with some travel required for meetings. Interview process We plan to hold interviews via MS Teams towards the end of December / beginning of January. We’ll confirm interview dates for invited candidates. Apprenticeship An apprenticeship is available for the successful candidate. Contact Damian Pharoah – damian.pharoah@environment-agency.gov.uk Competence and interview preparation Using the STAR technique (Situation, Task, Action, Result) can help when formulating your answers. Below are sample competence areas you may be asked to discuss: Data and information management: Describe a time when you collected, analysed, interpreted, and shared data appropriately. How did you overcome challenges? Takes decisions and solves problems: Provide an example of solving a problem that required perseverance and eye for detail. Focuses on customers and partners: Explain how you used data to address the needs of a customer and ensure benefits for the Agency. Note: The Environment Agency is not part of the HM Civil Service and you will not be a Crown Servant. If you meet continuity of employment criteria, you may be eligible for continuous service. Contact your HR team if unsure. We are committed to having a diverse and inclusive workforce. We also have a Guaranteed Interview Policy for applicants with a disability. For more information, please refer to the candidate guidance on appropriate use of artificial intelligence. #J-18808-Ljbffr