Casual Visitor Experience Ambassadors

2 weeks ago

StocktononTees, Stockton-on-Tees, United Kingdom Stockton-on-Tees Borough Council Full time

Are you enthusiastic with excellent people skills?

Do you have a passion for events and love interacting with people?

Are you looking for an exciting opportunity to get involved with some of Stockton's most vibrant and well-attended events?

Then look no further
We are delighted to be expanding our pool of casual Visitor Experience Ambassadors to support our council's events programme. This is an exciting opportunity to join Stockton-on-Tees Borough Council's Visitor Experience Team, supporting events including this year's Stockton International Riverside Festival (SIRF), taking place from 1st August – 3rd August 2025, and a once-in-a-lifetime opportunity to support the Stockton and Darlington Railway 200th Bicentenary Celebration events on 20th and 28th September 2025.

What we are looking for:

  • Enthusiastic individuals with a genuine interest in events and providing excellent customer service.
  • A natural flair for dealing with people.
  • Excellent communication skills.
  • A willingness to respond to visitor queries in a polite and efficient manner.
  • Initiative and the ability to think on your feet.

What you'll be doing:
As an ambassador, you will be the first point of contact for artists and the general public, ensuring that everyone who visits our events has an unforgettable and enjoyable experience. This is a fantastic opportunity to meet new people, get involved, and be right in the action of the Borough's most exciting events. This is a fulfilling and varied role which will involve making lots of people smile

Role details:

  • This is a casual role; to join a pool of VE Ambassadors and you must be available to work during the times of the events including SIRF from Friday 1st August – Sunday 3rd August 2025 and S&DR200 on Saturday 20th September and/or Sunday 28th September 2025.
  • You may also be contacted to work on other events throughout the year, on an ad-hoc basis. Please note, we are unable to guarantee any specific hours, however, you will be paid a minimum of 4 hours for each shift.
  • Please be aware that Stockton and Darlington Railway events will be held in both Stockton-on-Tees and Darlington, and you may be required to support operations in both areas.

For detailed information on this role, please refer to the Job Description and Person Specification.

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. Our mission is to be a bold, brave and innovative Council. Together with our partners we will make sure Stockton-on-Tees is a fair and equal place, where everyone is proud to live and work, where our communities flourish and people feel they belong. We want everyone in our Borough to participate in building a brighter future for all of us.

If you would like an informal discussion about the post, please contact Lucy Munsey - Senior Event Support Officer on 01642 527389 or via email at Lucy.Munsey@stockton.gov.uk.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are shortlisted. Please check your email after the closing date for notification from 'DONOTREPLY@NORTHEASTJOBS.ORG.UK'. All communication will also appear in the 'My Messages' section of your North East Jobs account.

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