Personal Training Manager
22 hours ago
Virgin Active have long committed to inspiring both new and current members to live an active life. Our employees are dedicated to delivering amazing fitness experiences and service throughout our clubs. We recognise that fitness is not about who can lift the heaviest weights, or who can run the fastest. It is about celebrating every win, no matter how small. Personal bests remain just that. Personal. We are looking for passionate and dedicated Personal Training Manager to join our team, and help us in delivering remarkable exercise experiences throughout our clubs. Responsibilities Own the weekly PT trading plan, driving revenue, new client acquisition and retention Ensure smooth end-to-end PT journeys, from new member onboarding to personal training sign-up Lift session quality and consistency on the gym floor; support consults, trials and first-to-repurchase journeys Monitor member feedback, CSAT and mystery shops; recognise wins and address gaps quickly Recruit, onboard, and develop PT talent; run mentorships, workshops and 1:1 coaching sessions Maintain PT profiles, supporting visibility and conversion across club and digital channels Translate dashboards into actionable plans for penetration, productivity and retention Ensure all PT activity meets brand, safety, safeguarding and compliance standards Collaborate with Product, Group Exercise, Membership and Front-of-House teams to align processes and member touchpoints Qualities Passion for inspiring members to live active, healthy lives Great at engaging with people and building genuine connections Confident delivering personalised training guidance Positive, energetic and committed to “unreasonable hospitality” Acting as a member of one team with one goal, will always be yourself, and work hard. Most importantly, you dream big Continually looking for ways to learn and improve, to inspire people while having fun and doing the right thing Qualifications You will need at least a REPS Level 3 or CIMPSPA equivalent qualification Perks 30 days (including bank holidays) annual leave - and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for a child too, ability to take advantage of our Club V We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes and PT sessions to discounts on health and beauty treatment and products Obviously so many discounts across the Virgin Group, from Virgin Media to Virgin Atlantic - who doesn't love a discount Financial fitness is just as important as physical, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges Access to ePoints, offering loads of online discounts to retailers such as Amazon, ASOS and Gym Shark Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best #J-18808-Ljbffr
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