Insurance Customer Outcomes Specialist

1 week ago


Greater London, United Kingdom Sellick Partnership Full time

A leading recruitment agency is seeking a Delegated Authority Customer Support Specialist in London. This role involves supporting the implementation of a new customer outcomes monitoring framework within an established insurance business. Responsibilities include assessing outsourced service providers and evaluating customer communications. The ideal candidate has experience in insurance settings, understands consumer duty regulations, and is organized to prioritize workload. Benefits include hybrid working options, generous leave, and health insurance.
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