Insurance Customer Outcomes Specialist
1 week ago
A leading recruitment agency is seeking a Delegated Authority Customer Support Specialist in London. This role involves supporting the implementation of a new customer outcomes monitoring framework within an established insurance business. Responsibilities include assessing outsourced service providers and evaluating customer communications. The ideal candidate has experience in insurance settings, understands consumer duty regulations, and is organized to prioritize workload. Benefits include hybrid working options, generous leave, and health insurance.
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Motor Insurance Recoveries Specialist
5 days ago
Greater London, United Kingdom Acorn Insurance Full timeA leading insurance provider based in Sevenoaks is seeking a Recoveries Claims Handler to manage motor insurance claims effectively. The role involves taking ownership from start to finish, ensuring customer satisfaction while applying technical expertise and negotiation skills. With a competitive salary range of £25,877 to £27,554 and a...
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Senior Pricing Analyst
1 week ago
Greater London, United Kingdom Saga Insurance Full timeSenior Pricing Analyst £40,000 - £45,000 dependent on experience Permanent Folkestone/London Hybrid As a Senior Pricing Analyst, you will be managing Sagas street pricing to support the delivery of the insurance strategy, customer outcomes and contribution to the achievement of the overall P&L for Saga Services (SSL). We are looking for an experienced...
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Customer Outcomes Officer
1 day ago
London, United Kingdom Starr Companies Full timeStarr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world._ - Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today,...
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Customer Outcomes Analyst
7 days ago
London, Greater London, United Kingdom Canopius Group Full timeThe Role:To support the implementation, ongoing development, and continuous improvement of the first-line Consumer Outcomes Framework, ensuring Canopius meets the FCA's Consumer Duty requirements and other relevant global regulatory obligations.As part of a group function, this role helps oversee conduct risk across all regions, promoting fair customer...
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Customer Outcomes Manager
1 week ago
London, United Kingdom Deloitte Full timeRole: Customer Outcomes Manager (Insurance – FCA/PRA, Consumer Duty)Start Date: January 2026Duration: 3 months (inside IR35). 31st March 2026 end dateLocation: Remote. Monday to Friday, 9am – 5pmThis is an exciting opportunity for an engagement with one of our leading Motor Insurance client through a key consumer duty and customer outcomes initiative,...
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Customer Outcome Analyst
1 week ago
Bolton, Greater Manchester, United Kingdom Sompo Full timeAre you looking for your next opportunity? Sompo has a unique opportunity for a Customer Outcome Analyst to join our Insurance Operations team. This newly created role will sit within our London and UK Regions COO function. The remit of the Conduct Risk team has three key responsibilities: Conduct / Conduct Risk management, Consumer Duty and Complaints...
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Senior Pricing Analyst – Insurance Strategy
1 week ago
Greater London, United Kingdom Saga Insurance Full timeA leading UK insurance firm is seeking a Senior Pricing Analyst to manage street pricing and support the insurance strategy. This role will contribute to customer outcomes and overall profitability for the business. The ideal candidate will have a proven track record in pricing analysis within the insurance sector and possess strong analytical skills. This...
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Customer Complaints Specialist – Insurance
7 days ago
Greater London, United Kingdom AmTrust International Full timeAn insurance solutions provider is seeking a Customer Relations officer to join their complaints team in Nottingham. The role involves supporting the Complaints Manager with prompt complaint investigations to ensure fair outcomes for customers. Candidates should have prior experience in customer relations or complaints handling, preferably within insurance...
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Customer Outcomes Analyst
5 days ago
London, United Kingdom Gerrard White Full timeCustomer Outcomes Analyst Contract role (Inside IR35) Start date: January 20206 If you enjoy getting into the detail, questioning what you see, and driving improvements that actually matter, this role will suit you well. We are looking for someone who is curious, sharp, and ready to help us keep customers at the centre of everything we do. The ideal...
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DA Customer Support Specialist
1 week ago
Greater London, United Kingdom Sellick Partnership Full timeThis range is provided by Sellick Partnership. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Sellick Partnership Delegated Authority Customer Support Specialist Location: London, England, United Kingdom Industry: Insurance Delegated Authority Customer...