Inbound Sales Development Representative

4 days ago

Greater London, United Kingdom Figma Full time

Inbound Sales Development Representative (London, United Kingdom) Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Our platform helps teams bring ideas to life—from brainstorming, creating a prototype, translating designs into code, to iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. What you’ll do Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing. Close inbound sales requests for growing subscriptions. Lead inbound billing requests such as processing renewals and changing payment terms/methods. Close targeted outbound account renewals. Qualify and route inbound sales requests from net‑new prospects to an aligned Account Executive. Partner with Marketing to run proactive campaigns that improve expansion and retention across all products. We'd love to hear from you if you have Desire to build a career in Sales, ultimately working towards Business Development Representative and Account Executive roles at Figma. Strong technical proficiency with the ability to learn new products, processes, and policies. Consistent record of prioritizing by urgency/impact of tasks. Excellent written and verbal communication skills with strong attention to detail. Proven track record to initiate tasks independently and adapt swiftly to feedback. Inherent curiosity and commitment to ongoing learning. Preferred (not required) B2B SaaS experience. Customer‑facing Sales or Support experience. Exposure to or interest in product development and web‑based collaborative tools. Multilingual (Spanish or Portuguese). At Figma, one of our values is Grow as you go We believe in hiring thoughtful, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined above, we encourage you to apply anyway. You may be just the right candidate for this or other roles. EEO Statement Figma is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Accommodations We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. Holding interviews in an accessible location. Enabling closed captioning on video conferencing. Ensuring all written communication be compatible with screen readers. Changing the mode or format of interviews. Employment details Mid‑Senior level Full‑time Sales and Business Development Design Services London, UK – Full time role based in London, UK hub. #J-18808-Ljbffr

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