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Applications Support Analyst

2 weeks ago


Slough, United Kingdom Kudos Partners Careers Full time

Location: West of London | Hybrid (1 day in office) Salary: Competitive + Benefits + Flexible Working Why Join? Hybrid working only 1 day per week in the office Established FinTech company with a collaborative, supportive culture Key role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions We’re seeking an experienced App lications Support Analyst / Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service for internal stakeholders. Key Responsibilities Deliver 2nd and 3rd line support for digital app lications, resolving issues within SLAs Minimise downtime and drive continuous improvement across web / mobile platforms