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Digital Product Designer
2 weeks ago
Salary: Competitive
Hours: 37.5 per week, Mon - Fri
Location: Crawley, West Sussex – three days per week
Contract: Permanent
Closing Date: 10th April 2025
In a nutshell
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. We're looking for a Digital Product Designer to join our in-house Digital Design team. The Digital Product Designer plays a vital role in the design, development, and performance of the Virgin Atlantic portfolio of digital products. As part of a multi-disciplined design team, they contribute at each stage of the digital design process: concepting, researching, prototyping, testing, and delivering high-fidelity visual designs while working collaboratively with our in-house Digital Development & Delivery team on their implementation.
Day to day
Some of your key responsibilities as our Digital Product Designer will be:
- Design and deliver product roadmap: Deliver the Virgin Atlantic digital roadmap through design strategy and execution, working to shared goals within a matrixed approach in collaboration with Digital Development & Delivery.
- Concept new products and solutions: Help the business solve new problems, following best practices in design thinking to create innovative solutions to user needs.
- Brand-building through design: Work with the Creative Team as a whole to play an influential role in brand identity, visual design, and implementation of the brand narrative.
- Lead on user and brand experience: Deliver a step change in the user experience of Virgin Atlantic digital products, championing the user and the brand within scrum teams and with wider business stakeholders. Design interactions that put usability first, to create frictionless, pleasurable, and unique experiences. Ensure accessible design by default, abiding by WCAG2.1AA.
- Develop and embed new processes: Support the wider design team in developing better processes and establishing digital design practice across Virgin Atlantic. Work with Product Owners to ensure that products are conceived and designed in the right way.
About you
In addition to the above, we are looking for our successful candidate to demonstrate the following:
- Solid experience in digital product design, with a strong portfolio showcasing UX/UI work.
- Proficiency in design tools such as Figma and Adobe Creative Suite.
- Strong understanding of mobile and responsive design principles.
- Experience conducting user research and usability testing to inform design decisions.
- Familiarity with design systems and their application across digital touchpoints.
- Ability to collaborate effectively with cross-functional teams.
- Strong problem-solving skills with a user-centered design approach.
If this sounds like you, and you would like to be on this exciting journey with us, we would love to hear from you
Be yourself
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.
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