Senior Pensions Projects and Risk Specialist

Senior Analyst – Talent Acquisition @ WTW (UK & Ireland) | Recruiting | Sourcing | Diversity Are you a self‑motivated individual who is passionate about their work? Are you an experienced administrator looking for your next step, a senior looking to change direction, or an experienced pensions professional seeking a new role to draw on your expertise? Then this role could be for you. In this role you will join our team in Redhill to work on our largest client covering DB, DC, Hybrid and Offshore arrangements. Reporting to our Quality Assurance and Risk Director, you will be responsible for a wide range of tasks and activities including data reviews, chargeable project work, investigations into errors and omissions, reviewing calculation issues, managing change through our support teams, root cause analysis, change management and client reporting and interaction. Enjoy a benefits package designed to help you thrive, both professionally and personally. You’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with a defined contribution pension scheme, featuring matched contributions up to 10% from the company. The Role Work within our Projects and Risk Team on DB and DC pension arrangements. Conduct data reviews to identify issues, errors and opportunities for chargeable project activity. Review member‑related errors, complete rectification activity and draft client notifications and project estimate reports. Carry out chargeable activity across a range of ad‑hoc pension‑based tasks, including calculation automation, pension rectification, data analysis, letter review and strategic change. Create change requests to drive process improvements, manage allocated tasks to deadlines and provide progress reporting. Introduce automation changes, support test pack creation, manage testing and investigate system errors. Provide root‑cause analysis to your director to help drive change and mitigate future risk. Serve as a point of reference on technical issues, non‑standard pension matters and related activity. Identify areas to improve client/members service and communicate findings to your manager. Challenge procedures to identify process improvements and pass on recommendations. Check and challenge the basis of work performed by junior associates and ensure it has been undertaken. Coach, train and mentor junior associates, holding regular feedback sessions. Produce test packs for automation, test and sign off calculations for DB and DC members. Assist in due diligence exercises, analyse data quality, identify issues and propose solutions. Monitor and manage data cleaning requirements and prepare large mailing projects to members. Scope costs for projects outside of business as usual and monitor spend versus budget. Provide an efficient, professional service to meet all client/members’ needs and promote the WTW brand. Qualifications / Requirements Experience dealing with occupational pension schemes. Experience coaching and supporting less experienced associates. Experience working on projects is an advantage. Demonstrable problem‑solving and analytical skills. Strong pension technical skills. Self‑motivated with a high level of initiative/drive. Strong stakeholder management skills. Excellent time‑management skills and ability to manage multiple concurrent projects/deliverables, and to remove escalated blockers. Good prioritisation of own workload. Ability to work to a high level of accuracy and be customer and quality focused. Computer‑literate with experience using Excel spreadsheets. Excellent interpersonal skills, including written and verbal communication. Collaborative working style, self‑aware and able to adapt style as necessary. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com. Equal Opportunity Employer (OGB2) Location: Redhill, Surrey, United Kingdom #J-18808-Ljbffr