Marketing Coordinator

About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. The Advice Services directorate is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has helped individuals and families be over £23 million better off last year alone, showcasing the direct impact of our work. We combine direct service provision with a collaborative approach, employing a network of advisors and partnering with 15 local charities to amplify our reach and effectiveness. Job Purpose To coordinate and support the delivery of marketing, events, and outreach activity across Toynbee Hall’s Advice Services, with a particular focus on the Debt Free Advice partnership. The postholder will work closely with our external design company, local partners across London, and internal teams to raise awareness of our advice offer, strengthen client attraction, and ensure consistent, high quality brand presence across all sites and events. Scope of Role The Marketing Coordinator supports the full marketing, engagement, and outreach function for Advice Services, including campaign delivery, creative asset coordination, event and pop‑up planning, partnership engagement, and on‑site marketing support. The role works across multiple London locations and service areas such as debt advice, welfare benefits, financial health, and community outreach. The postholder ensures that materials, events, and campaigns are delivered on time, on brand, and aligned with client attraction goals, with a substantial portion of activity focused on supporting the Debt Free Advice partnership. What We’re Looking For Experience in marketing, events coordination, communications, or outreach activities. Strong organisational and project management skills. Confident communicator with experience working alongside partners, suppliers, or community groups. Ability to work across multiple London sites with minimal supervision. Strong attention to detail and commitment to brand consistency. Ability to manage competing deadlines in a busy service environment. Collaborative, solutions‑focused approach. Fluency with ios. Values Inclusive – open‑minded, transparent, collaborative; seeking fresh and alternative perspectives. Courageous – principled, ambitious, and acting with integrity. Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves. Benefits Package Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3‑day Christmas shutdown. Pension Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%. Additional Perks & Support Enhanced Sick Pay for peace of mind during illness. Enhanced Maternity & Paternity Leave to support growing families. Employee Eyecare Vouchers to support your vision health. Employee Assistance Programme for free, confidential advice and support. Mental Health First Aid to ensure workplace well‑being. Tenancy Deposit Scheme to help secure your home. Interest‑Free Season Ticket Loan for cost‑effective commuting. Cycle to Work Scheme to promote a healthier, greener way to travel. Charity Mentoring Network to support professional development and networking. Seniority level Entry level Employment type Full‑time Job function Marketing and Sales Referrals increase your chances of interviewing at Toynbee Hall by 2x. #J-18808-Ljbffr