Product Specialist

About Surgical Science Surgical Science is the leading supplier of medical training simulators for surgery and imaging. Our training systems are used by medical training centres and institutions worldwide for practice, validation, and certification of students, surgeons, and medical doctors. The headquarters are in Gothenburg, with additional offices in Stockholm, Tel Aviv, Cleveland, Seattle and UK. Surgical Science as Your Employer Surgical Science is a global and continuously expanding organisation. You will be a part of a dynamic and creative environment. We make sure to make room for all employees to influence and contribute with their own experience and knowledge. We are confident that diversity is crucial for innovation and growth. Join a welcoming and open team Surgical Science provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Job Summary We're looking for a driven and dynamic Product Specialist to support the full lifecycle of our cutting‑edge simulation platforms, from pre‑sales demos to post‑sales training and support. The ideal candidate will have a dynamic background in technical, clinical, or field training. Prior clinical experience is highly valued, allowing the candidate to liaise intelligently with the various medical/clinical and industry professionals we work with. The team operates in a high‑energy, fast‑paced, collaborative environment and requires an individual to be flexible, self‑motivated and passionate about problem solving. They will be a natural teacher, fast learner, self‑disciplined, with high technical capabilities. Key Responsibilities Deliver on‑site training and technical education for clinicians and end‑users. Support sales and marketing teams (pre/post sale) through product demonstrations, training sessions, conferences, and strategic events. Build strong relationships with healthcare professionals of all levels. Understand internal processes and methodologies, gather feedback from the field in concise form and channel it to the relevant functions to facilitate constant improvement. Assist customers and the Sales team when not traveling. Person Specification Ideal candidates will be a confident communicator, a hands‑on problem solver, and a natural teacher. The candidate will thrive in fast‑paced environments and enjoy working across clinical, technical, and commercial domains. A high degree of technical aptitude, ideally familiar with medical simulation or MIS technologies. A background in healthcare with clinical exposure. Able to handle multiple projects/tasks and shifting priorities independently with minimal supervision. Strong self‑motivation, professionalism, and adaptability in multicultural, geographically distributed teams. Exceptional organisational, communication and presentation skills. Several years of experience in a similar role: Product Specialist / Clinical Product Specialist / Medical Device Sales / Field Sales / Product Trainer / Customer Success / Pre‑sales / Post‑Sales / Medical Simulation / Product Demonstration. Travel Requirements Up to 50–60% travel, both UK and international. Flexibility to support across regions, often at short notice. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: Software Development Why Join Us? Work with innovative technology that saves lives and enhances medical training. Join a collaborative global team, passionate about improving healthcare outcomes. Competitive salary and benefits package. Apply today Location: Cardiff, Wales, United Kingdom If you think you would fit our awesome team and enjoy our work environment, apply as soon as possible as recruitment is ongoing. Let us meet and figure out together whether we are a match #J-18808-Ljbffr