Member Services Rep Full Time
1 week ago
Future Opening: Member Services Rep Full TimePosition: Member Services Rep - Full Time - Afternoon/EveningWe are searching for an amotivated Member Services Representativeto join our team BILINGUAL English/Spanish are encouraged to apply As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experienceResponsibilitiesGreet members and guests providing exceptional customer service making everyone feel comfortable and welcome.Answer phones in a friendly manner and assist callers with a variety of questions.Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.Respond to member questions and concerns in a timely and professional manner.Conduct beverage or merchandise purchases on the point to sale system.Utilize POS system to assist with new membership cards, change of address and billing or payment questions.Club Cleanliness and MaintenanceGo above and beyond to keep the front desk area and lobby clean and orderly.Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.Regular cleaning of all exercise equipment and tanning beds.Regular restroom and wet area cleaning and stocking.Qualifications & RequirementsApplicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.Prior Customer Service experience preferredMust be 18 years of age or older.Upbeat, positive and professional attitudePunctuality and reliability are a must.Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.Physical Demands/RequirementsWalk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).Ability to talk continually in person or on the phone during shift.Maintain physical ability to administer CPR in the event of medical emergency.Ability to see in normal visual range with or without correction.Ability to hear in the normal audio range with or without correction.Why you should join Planet Fitness?Contribute to changing people’s lives every day by helping us create a healthier PlanetWork alongside an amazing group of talented, dynamic professionalsWant more reasons?PTO – Paid Time OffFree Black Card Membership401(K) and Roth Retirement Savings PlansHealthcare and Dependent Care Flexible Spending AccountsSTD, LTD, Term Life Insurance and other benefitsNote: We participate in E-Verify for all Utah locations.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr
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Richmond, United Kingdom TG3 Enterprises, Inc. Full timeFuture Opening: Member Services Rep Full Time Evening/Afternoon Position: Member Services Rep - Full Time - Afternoon/Evening We are searching for a motivated Member Services Representative to join our team! Bilingual English/Spanish applicants are encouraged to apply. As a member of our staff, you will provide a superior level of customer service to Planet...
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Member Services Rep Floater
1 week ago
Richmond, United Kingdom TG3 Enterprises, Inc. Full timeFuture Opening: Member Services Rep Floater Position: Member Services Rep - Floater We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective...
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Bilingual Member Services Rep
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