Parking Services Business Support Administrator

OverviewParking Services Administrator for Brentwood Borough Council and Rochford District Council. Permanent, 37 hours per week. Salary Band 5: 29,540 – 31,537 per annum. Closing Date: Sunday 19 October.Brentwood Borough Council and Rochford District Council are seeking a detail-oriented and proactive Parking Services Administrator to support the delivery of high-quality parking services across both authorities.This role involves providing essential administrative and business support including processing penalty charge notices, managing parking permit applications, maintaining stock inventories, updating website content, administering the Shop Mobility Scheme and monitoring parking systems at Coptfold Road Car Park. The role also involves liaising with contractors to ensure smooth operations.ResponsibilitiesProcess penalty charge notices (PCNs).Manage parking permit applications.Maintain stock inventories and update website content.Administer the Shop Mobility Scheme and monitor parking systems at Coptfold Road Car Park.Liaise with contractors to ensure smooth operations.Support wider objectives of the Parking Services team and the Asset & Investment.Prepare reports, handle Freedom of Information requests, raise purchase orders and support benchmarking activities.Travel between Brentwood and Rochford as required; support other service areas as needed.Candidate ProfileThe ideal candidate will be highly organised, detail-focused and confident working in a fast-paced, customer-facing environment. Strong administrative skills and comfort with digital systems to manage tasks such as permit processing, PCN administration and financial reconciliation are essential. A proactive approach to problem solving, the ability to manage multiple priorities and a commitment to delivering excellent service are required. Experience in local government parking services or a similar regulatory or operational environment would be an advantage but is not essential.We are looking for someone who is a strong communicator, both written and verbal, and who can work effectively with internal teams, contractors and members of the public. The role is adaptable and supports a wide range of tasks from preparing reports and updating web content to attending meetings and assisting with emergency planning. A flexible attitude is key as the role may involve occasional travel between Brentwood and Rochford. If you are someone who takes pride in their work, enjoys variety and is committed to public service, we would love to hear from you.Benefits and Working ArrangementsYou will have the opportunity to work across both Councils, located in the south of Essex and approximately 20 miles apart. The areas offer a blend of characteristics: Brentwood is known for green space and woodlands and is within easy commuting distance of London; Rochford combines urban and rural areas with London Southend Airport within its boundaries.We operate a hybrid model of working and provide employees with the resources to work effectively, including a laptop. We offer a range of employee benefits including a pension scheme, generous annual leave entitlement, health and wellbeing opportunities, an employee assistance programme and a benefits platform with discounts across retailers.Contact and Equal OpportunitiesFor an informal discussion please contact Stuart Anderson on 0.Both Councils are committed to equal opportunities and welcome applications from all sections of the community. People with disabilities will be offered an interview where they meet the essential criteria on the person specification.Note: The postholder will be employed by Brentwood Borough Council.Additional DetailsRequired Experience : Unclear SeniorityKey SkillsAccounts Assistant, Credit Control, Autocad Design, Corporate Risk Management, Lab Testing, AC Maintenance, Accident InvestigationEmployment Type : Full-TimeExperience : yearsVacancy : 1Yearly Salary : 29540 - 31537 #J-18808-Ljbffr