Customer Service Advisor
4 days ago
Customer Service Advisor – Office Based Base pay range – (This role is a fixed term contract until 30/06/2026. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.) Do you have a passion for helping others? Join our mission to support customers on their parenting journey We are looking for an experienced and empathetic Customer Service Advisor to join our dynamic team, providing expert advice and support on behalf of Tommee Tippee. If you're eager to help our customers navigate the ups and downs of parenthood with care and expertise, this role is perfect for you Tommee Tippee has been designing products for over 60 years that enhance parents' intuitive abilities and make caring for babies easier, simpler, and more enjoyable. We are committed to making the journey of parenthood easier for families worldwide. Responsibilities Being there for our customers, offering support and guidance when they need a helping hand during their parenting journey. Acting as a brand ambassador for Tommee Tippee, upholding their core values. Ensuring the customer is at the heart of every conversation, whether it's over the phone, social media, web chat, or email, leaving them with a positive impression of you, Tommee Tippee, and Ventrica. Providing sales through service, assisting customers with order processing and recommending the right products for their needs. What you’ll bring to the table Experience in customer service, ideally within a contact centre environment, with a focus on delivering exceptional customer experiences. A passion for working with a world‑leading baby brand, and the desire to help set them apart from the competition. A genuine passion for delivering excellent customer service, ensuring a compassionate, empathetic approach with every interaction. The ability to deal with challenging situations and address sensitive topics with care and professionalism. Outstanding social service etiquette, with the ability to adapt your communication style to suit the needs of each customer. The ability to troubleshoot methodically and explain solutions in a clear, simple manner. Strong written and verbal communication skills, with the ability to determine the appropriate level of detail for customer queries. Confident IT skills to navigate customer service software and manage customer information accurately. Working Hours and Location Full time – 40 hours per week on a 3‑week rotation: Week 1: Monday 13:00‑22:00, Wednesday 08:15‑18:00, Thursday & Friday 08:00‑18:00, Saturday 07:00‑12:15 Week 2: Monday 06:30‑15:30, Tuesday, Wednesday, Thursday & Friday 07:00‑16:00 Week 3: 13:00‑22:00 Monday to Friday This role is office based at our Southend‑On‑Sea office. At Ventrica, we don’t just meet customer expectations—we exceed them. We’re a company fuelled by passion for technology and customer service, bold in how we innovate, and trust in the relationships we build with clients and customers alike. As we continue to grow, we are looking for passionate individuals who can help shape the future of customer service with bold ideas and a commitment to excellence. #J-18808-Ljbffr
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Customer Service Advisor
3 days ago
Southend-on-Sea, United Kingdom ARC Recruits Full timeBodyshop Customer Service Advisor Talented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre. Responsibilities of a Bodyshop Customer Service Advisor Work efficiently in a fast‑paced accident repair centre Dealing with...
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Customer Service Advisor
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Southend-on-Sea, United Kingdom Gap Personnel - Southend Careers Full timeAre you an experienced Customer Service Advisor with strong call centre experience? Do you enjoy answering phones and delivering excellent customer support? If so, this is the perfect opportunity for you!We're recruiting for a Customer Service Advisor role where you'll handle inbound calls, resolve queries, and provide outstanding service. This is a...
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Customer Service Advisor
2 weeks ago
Southend-on-Sea, United Kingdom Gap Personnel Full timeAre you an experienced Customer Service Advisor with strong call centre experience? Do you enjoy answering phones and delivering excellent customer support? If so, this is the perfect opportunity for you! We’re recruiting for a Customer Service Advisor role where you’ll handle inbound calls, resolve queries, and provide outstanding service. This is a...
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Customer Service Advisor
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Vision Recruitment Full time £25,000 - £45,000 per yearManaging client communications is the responsibility of a Customer Service Advisor. These professionals interact directly with potential, new and existing clients. They work to provide quality customer service, while increasing the company's revenues through increased sales. Their jobs are usually challenging, involving high demand situations and constant...
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Customer Service Advisor
1 week ago
Southend-on-Sea, United Kingdom Hood Group Ltd. Full timeGet AI-powered advice on this job and more exclusive features.This range is provided by Hood Group Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Hood Group Ltd.Talent & Engagement Partner @ Hood Group Ltd | Talent Resource Management | Executive...
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Customer Service Advisor
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Southend-on-Sea, United Kingdom Adecco Full timeOverview Join Our Team as a Customer Service Advisor! Are you passionate about customer service and looking to make a difference? Our client is seeking a dedicated Customer Service Advisor to join their friendly team in a dynamic office environment. This is a permanent, full‑time position with the opportunity to manage your own client base in the thriving...
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Customer Service Advisor
1 week ago
Southend-On-Sea, United Kingdom Hood Group Ltd. Full timeAre you passionate about providing exceptional customer service and eager to represent a leading brand? Join our team as a Customer Service Advisor in our Call Centre!As a Customer Service Advisor, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional...
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Customer Service Advisor
3 days ago
Southend-on-Sea, United Kingdom Hood Group Ltd. Full timeAre you passionate about providing exceptional customer service and eager to represent a leading brand? Join our team as a Customer Service Advisor in our Call Centre!As a Customer Service Advisor, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional...
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Customer Service Advisor
5 days ago
Southend-on-Sea, United Kingdom Hood Group Ltd. Full timeAre you passionate about providing exceptional customer service and eager to represent a leading brand? Join our team as a Customer Service Advisor in our Call Centre!As a Customer Service Advisor, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional...
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Customer Service Advisor
4 days ago
Southend-On-Sea, United Kingdom Hood Group Ltd. Full timeAre you passionate about providing exceptional customer service and eager to represent a leading brand? Join our team as a Customer Service Advisor in our Call Centre! As a Customer Service Advisor, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional...
