Senior Product Manager, iOS Tech and Product · HQ

5 days ago

City Of London, United Kingdom Justzapp Full time

Senior Product Manager, iOS Location: Vauxhall, London (Onsite, 5 days/week) About Zapp Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer‑centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand‑picked products 24/7, delivered in minutes. About the Role We're looking for a Senior Product Manager to be the end‑to‑end owner of our mobile iOS app and website. In this role, you'll shape how customers interact with our brand digitally — from discovery through delivery. In this high‑impact entrepreneurial role, you’ll collaborate with Engineering, Design, Marketing, Merchandising, and Operations teams to launch customer‑centric features that drive bar‑raising frictionless experience – at speed. You’ll work closely with the company’s Founder to continue our mission to build the most loved on‑demand delivery app in the world. You’ll thrive here if you’re obsessed with customers, love solving complex problems, and move fast without breaking things that matter. Responsibilities Own the mobile (iOS) customer experience – from discovery and ordering through to real‑time delivery tracking. Define and manage the iOS product roadmap, aligning closely with Engineering and Design teams. Translate customer needs and platform‑specific constraints into high‑performing, intuitive iOS features. Drive development of key iOS capabilities such as push notifications, Apple Pay, real‑time location tracking, and personalised UX. Collaborate cross‑functionally with Marketing, Commercial, and Store Ops teams to ensure a seamless and intuitive user experience. Leverage customer insights and operational data to identify pain points and develop new opportunities. Establish and track KPIs to evaluate product performance and inform future iterations. Stay up‑to‑date on iOS platform updates, release cycles, and best practices to keep the app competitive and compliant. Requirements Product Manager (Mobile iOS) 5+ years of product management experience, with a strong focus on building and scaling native iOS apps. Proven track record of shaping, launching, and scaling consumer‑grade iOS apps with high user engagement and strong App Store ratings. Familiarity with Apple Pay, push notifications, real‑time tracking and location‑based services. Deep understanding of the iOS ecosystem, including Apple Human Interface Guidelines, platform capabilities, and release cycles. Ability to work closely with iOS engineers and mobile designers, translating user needs and technical constraints into intuitive, performant features. Experience with tools like mobile analytics platforms (e.g. Mixpanel, Amplitude) to monitor and optimise app performance. Track record of using customer feedback, behavioural data, and experimentation to prioritise features and enhance mobile UX. A strong grasp of mobile performance, reliability, and responsiveness, especially in high‑stakes, time‑sensitive use cases (e.g.,

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