Customer Delivery Driver/Picker

2 weeks ago

Welwyn Garden City, United Kingdom apetito UK Full time

Job Title Customer Delivery Driver/Picker – apetito UK This part‑time position works 16 hours per week, any two days out of a six‑day cycle (including bank holidays). The role involves delivering frozen Wiltshire Farm Foods meals to customers in the south‑wales and surrounding areas, operating within a cold store maintained at –20ºC. Protectiveness gear and warm breaks are provided. Successful applicants will provide excellent customer service, maintain the delivery vehicle, and support the team when needed. Responsibilities Deliver frozen meals to customers on time. Pick orders within the cold store. Update delivery status using the company app. Provide exceptional customer service at all times. Conduct pre‑shift inspection of your van. Drive safely, responsibly and within the law. Clean and refuel your van as needed. Contact the office with any discrepancies or delays. Ensure customer confidentiality. Report health and safety, stock quality and mechanical issues. Assist the team if another member is absent or on holiday. Carry out local marketing activities such as leaflet drops and visits to sheltered housing. Essential Qualifications Experience in a customer‑service‑based role. Full UK manual driving licence. Basic computer literacy including use of phone apps. Evidence of work stability. Basic secondary education. Desirable Qualifications Experience in a multi‑drop delivery role. Experience in a care‑based role. Warehouse experience. Health & Safety awareness. Personal Qualities Friendly, approachable and reliable. Passionate about delivering excellent customer service. Good attendance and timekeeping. Additional Requirements A UK manual driving licence held for at least 2 years. All offers are subject to a driving assessment, licence checks and a basic DBS check. This role requires a basic DBS Disclosure due to work with elderly and vulnerable customers. The role is not eligible for sponsorship under the skilled worker route. Benefits Competitive hourly rate of £12.60 + bonus. Accredited Living Wage employer. 33 days holiday per year, including bank holidays, with option to purchase up to 5 additional days. Discretionary annual bonus scheme. Pension scheme – employer matched contributions up to 4%. Life assurance worth at least 1x annual salary. Free turkey or voucher at Christmas. Access to employee benefits through Perkbox with salary sacrifice options and retail discounts. Company Overview apetito UK is the UK’s largest ready‑meal supplier, delivering over 330 different frozen ready meals to the elderly, their families and healthcare professionals. The company is committed to ethical sourcing, sustainability, and providing high‑quality meals that make a real difference in people’s lives. Location Delivery Driver role based in Welwyn Garden City, England, United Kingdom Contact For more information or to apply, visit the apetito UK careers page. #J-18808-Ljbffr

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