Account Manager

22 hours ago

Goole, United Kingdom Biffa Full time

Account Manager - Role Overview We are looking for an Account Manager to account manage and have overall responsibility for the retention, growth, account management and profitability of SME accounts aligned to the geographical location appointed. Base Pay Range Location: Humberside or South Yorkshire Employment: Full Time and Permanent Salary: £30,000 OTE Performance Bonus: £10,000 Company car or allowance: £400 per month Core Responsibilities Be the primary interface between Biffa and the customer, responsible for retention growth and margin, contract compliance and pricing negotiations. Identify and target low net earning accounts to improve profitability. Ensure all business within the portfolio has a signed contract, scanned and recorded. Work closely with Customer Services to communicate administrative tasks and resolve them. Collaborate with Operations to identify creative solutions to reduce churn. Carry out site audits for SME accounts. Liaise regularly with Depot Managers, Regional Managers and Regional Sales Managers. Support the Depot in ad hoc projects or urgent priorities for SME customers in the area. Requirements Proven track record in effectively managing customer accounts. Excellent interpersonal and presentation skills with a ‘can do’ attitude. Tenacious, resilient, determined to succeed and prepared to go the extra mile. Ability to travel. Excellent analytical skills. Strong commercial background and awareness. Ability to assess issues quickly and recommend or implement solutions. Experience building and maintaining customer relationships. Ability to plan, organise and prioritise. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: Technology, Information and Internet Benefits & Diversity At Biffa, we love working with waste. Whether we turn it into sustainable power, find new ways to recycle it or keep it off the streets, every day is an opportunity to improve lives. We are the UK’s No. 1 choice for business waste management. Being inclusive is core to our culture. We champion diversity, equity, and inclusion at every turn. #J-18808-Ljbffr

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