Business administrator

Administrative Support Maintain and update SEND records, including provision maps, pupil profiles, SENCo Assessment Records and EHCP application documentation. Support with the organisation of meetings and parent consultations. Assist in preparing reports, referrals, and paperwork for external agencies (e.g., SALT, Neurodevelopmental Assessment Pathway, Educational Psychologist). Track and monitor interventions and assessment data using school systems – e.g. using Insight. Manage SEN resources and maintain filing systems. Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best‑practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Pupil‑Facing Support Work with individual pupils or small groups to complete assessments (e.g., dyslexia screeners, speech and language checklists, phonics assessments). Gather pupil voice in SEND systems – e.g. for EHCP applications/referrals to external agencies. Build positive relationships with pupils to support engagement and emotional wellbeing. Collaboration and Communication Liaise with class teachers to gather information and support inclusive classroom practice. Communicate effectively with parents/carers regarding pupil progress and support. Attend relevant training and contribute to staff development sessions. Qualifications and Skills GCSE in: English (grade 4) Maths (grade 4) Communication skills Organisation skills Administrative skills Team working Ability to work independently Interpersonal skills Experience working with children in an education setting and an understanding of SEND and inclusive education is essential. Desirable criteria include experience supporting children with SEND, knowledge of SEND assessments and intervention programmes, familiarity with school data systems and holding a relevant qualification (e.g., Level 3 Teaching Assistant, SEN training). Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. #J-18808-Ljbffr