Commercial Associate

Commercial Associate – Found Location: London Bridge, London, UK Seniority level: Entry level Employment type: Full‑time Job function: Sales and Management Base Pay Range Title: Commercial Associate Department: Found, Commercial – Reporting to Head of Commercial, Found Salary: £30,000 – £45,000 base + commission (uncapped) Equity: A very generous EMI share offering Benefits & Culture: See here Holiday: 26 days + bank holidays Mission: Elevate later life for everybody and build the care sector of the future Office Policy: Hybrid with a minimum of 2 core office days per week Office Location: London Bridge, London, UK Commission: Uncapped The Opportunity Team Found is looking for an ambitious Commercial Associate to be our second sales hire and help scale our go‑to‑market engine from the ground up. This is a career‑defining opportunity for someone with 1‑2 years of B2B SaaS sales experience who wants to accelerate their commercial career in an early‑stage, high‑growth environment. You’ll own the full sales cycle—from prospecting and qualifying leads to running demos, closing deals, and ensuring successful customer adoption—while building the foundations of our sales playbook. What does this role involve? Identify and research potential clients, then build and execute multi‑channel outbound campaigns to generate qualified pipeline. Conduct discovery calls to understand prospect needs, run tailored product demos, and qualify opportunities. Manage multiple deals simultaneously, negotiate terms, and drive opportunities to close while accurately forecasting your pipeline. Ensure seamless handoffs to Customer Success and stay involved in early implementation to guarantee customer success. Create and document best‑in‑class sales processes, messaging, and materials while providing market feedback to Product and Engineering teams. What problems will you be solving? Driving new client acquisition and revenue growth for the Found platform as our second sales hire. Building a scalable sales engine from early‑stage—owning the process, messaging, and playbook that future team members will use. Mastering the full 360 sales cycle in a consultative B2B SaaS environment where you own everything from prospecting to close. Communicating complex value to care providers who may not be tech‑savvy, helping them understand how Found transforms their business. Collaborating cross‑functionally to ensure smooth customer journeys and feed critical market insights back to Product and Engineering. We think you'll be a great fit if… You have 1‑2 years of B2B SaaS sales experience with exposure to full‑cycle sales or outbound prospecting. Self‑starter and entrepreneurial – You thrive with autonomy, want to build and shape the sales function, not just follow a playbook. Ambitious and competitive – You love winning deals, hate losing, and want to rise faster than any traditional corporate role would allow. Hungry to learn – You’re eager to master the full sales cycle from prospecting to closing and everything in between. Collaborative and resilient – You work well across teams, roll up your sleeves, and see challenges as opportunities to grow. This role isn't for you if… You’re not passionate about elevating later life for everybody – our mission is at the heart of everything we do. You don’t have B2B SaaS sales experience – this is a fundamental requirement for this role. You prefer a highly structured environment with pre‑defined processes; we’re building the playbook as we go. You’re not comfortable with prospecting and outbound sales – a huge part of this role is generating your own pipeline. You’re looking for a traditional SDR role that only books meetings – we want someone who owns the full 360 cycle. Interview Process Screening interview led by Lottie’s Talent Acquisition Lead. First round interview led by Hiring Manager (Head of Commercial). Case study interview with two members of Lottie’s commercial team. Final interview with Will Donnelly (Lottie’s Co‑Founder & CEO). Candidate Experience Pre‑Screen & First Interview: You’ll receive an email notification, but no specific feedback will be provided at this stage. Hiring Manager Interview: If you are unsuccessful after this interview, you will receive constructive feedback via email. Case Study: If you are not successful after the case study, you’ll receive constructive feedback via email and be offered a debrief call with our Talent Lead. Final Interview: For final‑stage candidates who are not offered the role, we will provide your feedback live via a phone call. Meet Lottie Lottie is a fast‑growth HealthTech start‑up that aims to build the world’s first SaaS‑enabled marketplace for care, enabling families to book care online in a way similar to reserving a holiday stay. Since launching in July 2021, Lottie has supported millions of care seekers, raised over £25 m from venture capital, and won several startup awards. Lottie offers three core products: Lottie (B2B2C Marketplace) – Free service helping families find the UK’s best care homes and home care services. Found by Lottie (B2B Vertical SaaS) – AI‑native OS software helping care providers manage enquiries, occupancy, and finances. Seniorcare by Lottie (B2B Vertical SaaS) – Employee benefit helping companies deliver eldercare support to employees. We are committed to an inclusive environment that celebrates diversity and ensures equitable hiring practices. All applicants will be considered without discrimination on ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you require reasonable accommodations during the application or interview process, please let us know at Alice.Rooke@lottie.org. #J-18808-Ljbffr