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Senior Application Support Engineer
2 weeks ago
Senior Application Support Engineer – NEC Revenues & BenefitsSenior Application Support Engineer – NEC Revenues & BenefitsWe’re seeking a Senior Application Support Engineer with proven NEC Revenues & Benefits experience to join a local authority in Birmingham. This is a hands-on role covering 2nd/3rd line support, front-end administration, and leading annual billing processes. Please note: NEC Revenues & Benefits experience is essential — this is a deal-breaker for the role.What you’ll do:Provide expert 2nd/3rd line support for NEC Revenues & BenefitsLead and coordinate annual billing testing and troubleshootingManage front-end administration and configuration of NEC systemsSupport upgrades, patches, and releases in collaboration with IT and vendorsWork closely with stakeholders to resolve issues quickly and effectivelyMaintain documentation and contribute to the knowledge baseWhat we’re looking for:Proven NEC Revenues & Benefits application support experience (essential)Strong front-end administration and 3rd-party hosted system knowledgeExperience with annual billing cycles (highly desirable)Previous work in local authorities or public sector environments (desirable)Excellent troubleshooting and stakeholder management skillsEligible to pass a DBS checkInterested? Send your updated CV to eamaglo@pg-rec.com.Employment typeFull-time #J-18808-Ljbffr
