Support Worker

About the Role We’re looking for committed Support Workers to join the team at Tova, a specialist residential home within Ravenswood Village, supporting adults with complex neurodevelopmental needs. You’ll play a key role in delivering person‑centred care and helping people live safe, fulfilling, and independent lives. You’ll join a strong, supportive team, where the work you do really matters. About Tova Tova is a single‑storey home based within the Ravenswood Estate, supporting seven adults aged 20s to 60s with severe learning disabilities, epilepsy, and in some cases, dementia and physical support needs. Most residents use non‑verbal communication such as Makaton, objects of reference, facial expressions, and body movements. Building strong, personalised relationships is essential. People in Tova enjoy active lives with interests like swimming, sensory sessions, music, baking, gardening, drives out, holidays, and more. All require high levels of support including 1:1 and 2:1 assistance with personal care, moving and positioning, and community outings. The team works to Norwood’s values of Kindness, Respect, Belonging, and Empowerment. We also welcome people new to care, as long as you’re caring, committed, and ready to make a difference. Your Day‑to‑Day will include: Support people with their personal routines including personal care and meal preparation Encourage independence through life skills like budgeting, shopping and social outings Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities Accompany residents to health appointments and trips out Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool Contribute to household tasks and maintain a welcoming home environment Use a range of communication methods (Makaton, objects of reference, non‑verbal cues) Drive the home vehicle for activities and appointments (if you’re a driver with a full UK driving licence) Experience, Qualifications & Training Essential: Previous experience supporting adults with neurodevelopmental disabilities Confident using alternative communication methods Awareness of safeguarding practices Comfortable working in a hydrotherapy pool (no swimming required) Able to commit to full‑time hours, including weekends Desirable: Experience supporting individuals with epilepsy and/or dementia Training in Emergency First Aid, Moving and Handling, Medication Administration Experience with PEG feeding Full, clean UK driving licence If you’re values‑led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5). We believe great support starts with great staff. Here’s what we offer: £13.00 per hour (plus overtime at £14.30 and Bank Holidays at £19.50) Fully funded induction and training 25 days annual leave + 8 Bank Holidays (FTE) Enhanced parental pay Employee Assistance Programme Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App Cycle to Work scheme £300 refer‑a‑friend bonus Free on‑site parking A supportive, experienced team and management About Norwood Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives. Details Type Permanent - Full Time Location Hours 36 Salary Description We are a kind and compassionate community. Empowerment and respect are at the heart of everything we do and believe in at Norwood. If you are positive and resilient and a force for good, we are for you We strive for excellence and to make a real difference to the lives of the people we support. Our team is one of our biggest assets. We nurture a supportive environment for our people, with tailored training and career development at all levels. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. #J-18808-Ljbffr