Aftersales Advisor

Role Summary Role: Aftersales Advisor Location: Thatcham Salary: 30k basic + 4k bonus + benefits Hours: Monday to Friday 8.00 – 6.00 – NO WEEKEND ROTA Duties Responding to customer requests Booking in vehicles for service / repair Checking in vehicles Track vehicle through the workshop Handover the vehicle Achieve incremental sales Use technology effectively Manage your own performance Contribute to effective working Deal with customer complaints Contribute to improved service processes Ideal Candidate Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop Excellent customer service skills Full UK DL Service or Aftersales Advisor background within the UK automotive industry Full UK driving licence The right to work in the UK (sponsorship is not available) Benefits Rewarding loyalty with up to 33 days holiday per annum Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families ‘Treat day’ – an extra paid day off per year in addition to your holiday allowance to attend family/celebratory events A paid day off on your birthday Cycle to Work bike purchase scheme through salary exchange In-house management development scheme plus manufacturer training Special Occasion Limo, which is loaned to colleagues, free of charge, for celebratory events Sick pay Life Insurance Access to Perk Box Application Requirements Please apply only if you have the following: Service or Aftersales Advisor background within the UK automotive industry Full UK driving licence The right to work in the UK (sponsorship is not available) To apply for this Service Advisor / Aftersales Advisor vacancy, please get in touch with Flame Recruitment. About Flame Recruitment We specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management. #J-18808-Ljbffr