Operations Director

1 day ago

City Of London, United Kingdom Churchill Services Full time

We're Growing - Join Us as Operations Director in London As our business continues to expand, we're looking for a dynamic Operations Director to lead and accelerate the success of our London division. In this pivotal role, you'll take ownership of a corporate£30M+ portfolio, driving operational excellence and strategic growth across the region. You'll be the catalyst for performance—combining sharp commercial insight with hands‑on leadership to deliver outstanding results. We're seeking a natural leader who thrives on challenge and inspires others to achieve their best. You'll play a critical role in shaping strategy, enhancing service quality, and fostering a high‑performing, inclusive culture that sets the standard for our industry. If you're ready to make a significant impact and lead a thriving team in one of the world's most exciting markets, we'd love to hear from you. Responsibilities Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings. Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying trends and opportunities for improvement. Conduct site visits to ensure compliance, service quality, and alignment with company standards. Oversee financial performance, ensuring profitability across the portfolio and identifying opportunities to improve margins. Collaborate with operational leaders to address client feedback, ensuring swift and effective resolution. Drive operational efficiencies and scalable processes to support continued growth. Qualifications Proven leadership experience at senior management or director level within the facilities management (FM) sector. A history of managing business portfolios valued at £0M+ with demonstrated financial growth. Experience in acquisitions and integrations, ensuring smooth operational alignment during transitions. Strong people leadership skills, with a focus on coaching, mentoring, and building high‑performing teams. Demonstrated ability to drive business improvement through operational and strategic initiatives. Excellent stakeholder management and communication skills, both internally and externally. Commercially savvy, with a data‑driven approach to identifying challenges and driving solutions. A structured, practical problem‑solver focused on sustainable, long‑term success. Benefits Employee Ownership—You are part of our success 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year—Give back to a cause that matters to you Exclusive perks and discounts—More than 250 deals available Ongoing training and development—From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion—Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards—Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable Adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help. Security Clearance Please note: Security clearance (DBS) is required for this role. #J-18808-Ljbffr

  • Financial Conduct Authority

    2 weeks ago

    City Of London, United Kingdom Director, Market Oversight Full time

    Financial Conduct Authority Director, Market Oversight 2510-113L An opportunity to shape the future of UK finance The Financial Conduct Authority (FCA) is seeking a highly accomplished leader for the role of Director – Market Oversight . This position is vital to the FCA's strategic focus on growth and maintaining the integrity of the UK's world-leading...

  • Director of Operations

    2 weeks ago

    City Of London, United Kingdom NHS Full time

    Great Ormond Street Hospital for Children NHS Foundation Trust Director of Operations The closing date is 15 December 2025 Reporting to the Chief of Service, the Director of Operations is a key role within the new operating model. The Director of Operations will provide strategic and operational leadership to the clinical directorates, working in partnership...

  • Operations Director

    7 days ago

    City Of London, United Kingdom CV Bay Ltd Full time

    Operations Director Soft Services (Cleaning) Facilities Management£75,000 £95,000 + Large Bonus + Car AllowancePrestigious Client Portfolio c.£25m P&L OwnershipLondonAre you an Operations Director in Soft Services FM with a proven track record of running large, complex portfolios Do you thrive in high-expectation environments where reputation, service...

  • Operations Director

    5 days ago

    City Of London, United Kingdom Harrison Scott Associates Full time

    Our client is a long-established, highly reputable print and packaging business based in the North East of England. With a strong company heritage, the business has grown to serve a diverse and high-profile customer base. They are committed to quality, sustainability, and continuous innovation, and now seek a senior operational leader to steer their next...

  • Director of Operations

    4 weeks ago

    City of London, United Kingdom CORElevate Full time

    Operations Director – Food Brand (Franchise Scale-Up)Location: London (Hybrid) Salary: Up to £100,000 + Bonus Travel: UK-wideA fast-growing, culturally rich street-food brand is gearing up for major national expansion and is looking for an experienced Operations Director to help lead the next stage of its journey.This is one of the UK’s most exciting...

  • Director of Operations

    2 weeks ago

    City Of London, United Kingdom HARRIS HILL EXECUTIVE SEARCH Full time

    Director of Operations Location: Hybrid (at least 3 days per week in London, Russell Square)Salary: £70,000 per annumContract: Permanent, full-time (35 hours per week) About BIICL For over 60 years, the British Institute of International and Comparative Law (BIICL) has been a world leader in advancing international and comparative law and the rule of law....

  • Director of Operations

    1 week ago

    City Of London, United Kingdom Houst Full time

    Operations Director - £60,000 - £80,000 DOE - London/ Hybrid We're looking for a hands‑on, strategic Director of Operations to lead Houst's end‑to‑end operations across markets, functions, and time zones. You'll sit on our Senior Leadership Team, own operational performance, and balance strategic thinking with practical execution. You'll lead 70+...

  • EMEA Operations Director

    3 days ago

    City Of London, United Kingdom JLL Full time

    EMEA Operations Director Join to apply for the EMEA Operations Director role at JLLp> About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career,...

  • Director of Operations

    1 week ago

    City Of London, United Kingdom Zapp Full time

    About Zapp Zapp is redefining the future of premium on‑demand convenience. We deliver life's essentials— from last‑minute needs to little luxuries— in minutes, 24/7, powered by a vertically integrated technology and operations platform. Job Title: Director of Operations Level: 8 Reporting into: Chief Executive Officer The Role We're looking for an...

  • Director of Operations

    2 weeks ago

    City of Westminster, United Kingdom GREAT ORMOND STREET HOSPITAL NHS FOUNDATION TRUST Full time

    Reporting to the Chief of Service, the Director of Operations is a key role within the new operating model. The Director of Operations will provide strategic and operational leadership to the clinical directorates, working in partnership with the Chief of Service and Director of Nursing, wider clinical teams, Executive and corporate teams. They will be...