Technical Specialist

Technical Specialist - Safety & Security Overview: North builds stronger networks and creates smarter places by delivering intelligent technology and robust network solutions across public services, enterprise & data centres, and defence & justice. We design solutions that make environments safer, simpler to manage, and more efficient. Responsibilities Provide technical support to Sales to design solutions. Act as Technical Design Authority (TDA) for all projects in line with core Safety & Security focus areas. Generate low‑level design and equipment configuration templates. Develop test plans and specifications for projects. Deliver Technical Services Consultancy days working with clients. Interface with relevant vendors and partners. Mentor and develop the safety and security engineering team. Deliver training and briefing sessions on solutions to the engineering team. Key Accountabilities Produce comprehensive technical designs ensuring all elements meet client specifications. Document all designs fully to support project delivery. Ensure site Health & Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and represent the company professionally at all times. Qualifications 5+ years in designing, implementing, or supporting complex integrated security systems. Excellent understanding of Safety & Security products and technologies (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win‑Pak, Veracity, Milestone, Genetec). Experience with Enterprise Grade VMS systems such as Milestone, Genetec, IndigoVision, Pelco, Avigilon. Experience with Enterprise Grade Access Control such as Gallagher, Genetec, Avigilon, Lenel. Experience integrating large security systems into one single pane of glass. Experience designing low‑level design for engineering team to follow. Microsoft operating systems administration knowledge. Skills Good communication, interpersonal and organisational skills. Technical expertise in core skillset areas. Organised and analytical with proven ability in problem solving and issue resolution. A flexible approach, willing to travel and ‘go the extra mile’ to meet client and internal deadlines. Plans and manages own daily workflow. Good administration skills with sound working knowledge of business systems and mainstream applications (e.g., Microsoft Office 365). Excellent team player and relationship builder. A results‑orientated ethos, able to apply knowledge and skills in the pursuit of sales objectives. Sound commercial awareness, knowledge of design and pricing of systems and upgrades. Certifications/Qualifications Ideally qualified to diploma level. Cisco CCNA minimum or equivalent (Routing and Switching). Genetec and Gallagher certification an advantage. DBS clearance (for working in public sector environments). NPPV3 clearance for work in the emergency services sector. Full UK driving licence. Company Values Know Your Craft: We strive for excellence in our work, continuously learning and adapting to stay at the forefront of our industry. Know Your Colleagues: We value collaboration, diversity and mutual respect, fostering a workplace where everyone's contributions are recognised and celebrated. Know Your Customers: We are dedicated to understanding and exceeding our customers' expectations, delivering products/services that make a positive impact on their lives. Know How to Connect: Building meaningful connections is at the core of our success. We value open communication, teamwork and relationships that go beyond the surface. North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. Referrals increase your chances of interviewing at North by 2x Windsor, England, United Kingdom #J-18808-Ljbffr