Senior D365 CE CRM Business Analyst
4 days ago
Perform all responsibilities of a Business Analyst, including requirement gathering, process analysis, and CRM solution support.Lead functional workshops with stakeholders to capture requirements, validate processes, and align on proposed solutions.Draft solution designs and update user stories to reflect agreed functionality and system configuration.Support production of high-level solution overview (HLSO) documentation at the conclusion of the Discovery phase.Monitor and ensure user stories progress correctly through sprint stages and associate requirements with specific sprints to meet delivery timelines.Proactively prepare future sprint user stories with clients to ensure readiness for build by consultants.Challenge stakeholder suggestions that fall outside best practices or exceed the defined project scope, providing alternative recommendations where appropriate.Discuss proposed changes with clients and elevate scope impacts or delivery risks to the Project Manager for resolutionCRM Solution Implementation & OptimisationWork with development teams to design, configure, and implement Microsoft Dynamics 365 CRM solutions.Advise on CRM configuration and customisation aligned with client objectives and industry best practices.Maintain data integrity and support advanced reporting, dashboards, and system enhancements.Lead process mapping, data modelling, and gap analysis to inform solution design and process optimisation initiativeTesting, Training & Change Management:Oversee test case development and User Acceptance Testing (UAT), ensuring solutions meet functional requirements and quality standards.Support creation and delivery of training sessions, user guides, and workshops for end-users.Advise on change management strategies to drive adoption of CRM systems and process improvements.Technology & Continuous ImprovementStay current with emerging CRM and Microsoft technologies, evaluating their relevance and benefits for clients.Promote innovative solutions to improve client processes, efficiency, and technology adoption.Person Profile CRM & Microsoft EcosystemMicrosoft Dynamics 365 CRM (Customer Service, Sales, Field Service, Customer Insights, Contact Centre, PSO/PSA) #J-18808-Ljbffr
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Marketing Analyst
1 week ago
Stockport, United Kingdom Harnham Full time**MARKETING ANALYST** **£30,000 - 40,000** **STOCKPORT** Be part of this family feel role, you will be guaranteed progression, exposure to c suite and senior stakeholders and the opportunity to help grow this people first financial service! **THE COMPANY** Family feel financial service that specialised in providing a friendly and transparent service in...
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CRM Manager
2 weeks ago
Stockport, United Kingdom Forward Role Full time**CRM Manager** **Stockport** **Hybrid working** **£35,000** I’m working with a one of the fastest-growing card payment companies in the UK who offer a market-leading range of solutions, including card terminals, online payments, POS systems and more. They also build websites to help market businesses and sell onlinequickly and affordably. All this...
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Senior Financial Analyst
1 week ago
Stockport, Stockport, United Kingdom Ascent Recruitment Limited Full time £40,000 - £60,000 per yearAscent Recruitment is pleased to exclusively partner with a fantastic business in Stockport recruiting for a Senior Finance Analyst with a strong background in cost management and expense analysis.This role will take ownership of the company's expense base, ensuring transparency, control, and actionable insights.The Senior Finance Analyst will be a key...
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Business Analyst
1 week ago
Stockport, Stockport, United Kingdom Chroma Recruitment Full time £30,000 - £60,000 per yearChroma is working exclusively with a leadingFinancial Services Companythat is looking for a talentedBusiness Analystto join their growing team just outside Stockport. The business has grown steadily in recent years and prides itself on itsfriendly, welcoming and supportive environment.The role itself operates under ahybrid model; typically,1 day per week in...
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CRM Controller
1 week ago
Stockport, United Kingdom Richard Abson Group Full time**Role - CRM Controller** **Location - Stockport, Manchester** **Salary - £26,625 per annum** Our client, the main prestige car dealership in Stockport is looking for the CRM Controller to join their team. In this role, your main responsibilities will include: Providing detailed reports of findings from activity on the customer database. Running reports...
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Group Procurement Data Analyst
7 days ago
Stockport, Stockport, United Kingdom OCU Full timeAt OCU, we're leading the way in energy transition and utilities contracting across the UK. Our mission is to innovate and deliver sustainable solutions that make a positive impact. We're looking for a Group Procurement Data Analyst to join our team and take ownership of procurement and payment data across the business. This role is key to ensuring data...
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Business Intelligence Analyst
2 weeks ago
Stockport, United Kingdom Page Not In Use - Trafford College Full timeRole: Business Intelligence Analyst Hours: 36.25 Salary: £33,024 - £35,103 FTE Employer Pension Contribution: 20.8% (£6,868.99 - £7,301.42) Location: Trafford & Stockport College Group (TSCG) – an opportunity for an experienced Business Intelligence Analyst to join the MI Systems and Business Intelligence team to help us achieve our vision of unlocking...
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Data Administrator
2 weeks ago
Stockport, United Kingdom Page Personnel Full timeExcellent training and career progression - Excellent Benefits and Salary **About Our Client**: This company is a large-scale, retail-oriented organisation with a focus on the transport sector. With a robust presence nationwide and a team that spans across various cities, they take pride in providing top-tier products and services to their customers. -...
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Business Intelligence Analyst
2 weeks ago
Stockport, United Kingdom Trafford College Full timeRole: Business Intelligence Analyst Hours: 36.25 Salary: £33,024- £35,103 FTE Employer Pension Contribution: 20.8% (£6,868.99-£7,301.42) Location: The Trafford & Stockport College Group (TSCG) has an opportunity for an experienced Business Intelligence Analyst to join the MI Systems and Business Intelligence team to help us achieve our vision of...
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Group Procurement Data Analyst
1 week ago
Stockport, Stockport, United Kingdom OCU Full time £40,000 - £70,000 per yearAt OCU, we're leading the way in energy transition and utilities contracting across the UK.Our mission is to innovate and deliver sustainable solutions that make a positive impact.We're looking for aGroup Procurement Data Analystto join our team and take ownership of procurement and payment data across the business. This role is key to ensuring data...