Deputy Head of Delegate Services — Global Premium Events

1 day ago


Greater London, United Kingdom The Financial Times Ltd Full time

A leading news organization in the UK is seeking a Deputy Head of Delegate Services to support the Head of Delegate Services in leading a team focused on delegate acquisition and customer service. This role involves achieving revenue targets, enhancing customer experiences, and fostering team performance in a dynamic work environment. Candidates should have experience with BPO support and familiarity with various CRM systems. This position offers a hybrid working model with competitive benefits.
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