Tech Bar Engineer
3 days ago
Join to apply for the Tech Bar Engineer role at Lockton. Your Responsibilities We are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first‑line technical support through our walk‑up Tech Bar service. You will be the first point of contact for associates experiencing technology issues, delivering quick resolutions, effective triage, and accurate incident logging. Provide 1st line support for walk‑up users at the Tech Bar. Diagnose and resolve common technical issues on the spot (first‑time fixes). Triage more complex issues and elevate appropriately. Log incidents and service requests accurately in the ITSM system. Deliver exceptional customer service and maintain a professional attitude. Educate associates on basic troubleshooting and IT best practices. Maintain the Tech Bar environment and ensure it is welcoming and efficient. Qualifications Strong working knowledge of Office M365, Windows 11, iOS, and Android platforms. Experience in a 1st line support or service desk environment. Excellent customer service and communication skills, both verbal and written. Ability to work independently and manage multiple walk‑up queries. Good problem‑solving and troubleshooting skills. Familiarity with ITSM tools (e.g., ServiceNow, Remedy) is a plus. ITIL Foundation certification is desirable but not essential. Seniority Level Entry level Employment Type Full‑time Job Function Engineering and Information Technology Industry Insurance Location London, England, United Kingdom Referrals increase your chances of interviewing at Lockton by 2×. #J-18808-Ljbffr
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Tech Bar Engineer
3 days ago
Greater London, United Kingdom Lockton Full timeOverview We are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first-line technical support through our walk-up Tech Bar service. You will be the first point of contact for associates experiencing Technology issues delivering quick resolutions, effective triage and...
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Tech Bar Engineer
22 hours ago
Greater London, United Kingdom SCC Full timeTech Bar Engineer Location: London (hybrid working – mix of office and home) Contract Type: Permanent Salary Package: Competitive salary plus large company benefits, flexible benefits scheme, and two paid volunteering days a year Hours: 9:00 am – 5:30 pm, Monday – Friday Interview Process: 2‑stage process Role Purpose The Tech Bar provides...
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Tech Bar Engineer
3 weeks ago
london (croydon), United Kingdom ManpowerGroup Full timeJob title : Tech Bar Engineer Contract Length : Six Month Location : Onsite London (X5 days week) Clearance : You will be required to hold Home Office SC clearance / NPPV3 or to apply for it if successful for the role. Tech Bar Engineer You will be reporting to the Tech Bar Team Leader / Manager and will be required to assist in the ensuring the smooth...
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Tech Bar Engineer
1 week ago
London, United Kingdom Lockton Full timeYour ResponsibilitiesWe are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first-line technical support through our walk-up Tech Bar service. You will be the first point of contact for associates experiencing Technology issues, delivering quick resolutions, effective...
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Tech Bar Engineer
3 days ago
London, United Kingdom Lockton Full timeYour ResponsibilitiesWe are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first-line technical support through our walk-up Tech Bar service. You will be the first point of contact for associates experiencing Technology issues, delivering quick resolutions, effective...
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Tech Bar Engineer
3 days ago
London, United Kingdom Lockton Full timeYour ResponsibilitiesWe are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first-line technical support through our walk-up Tech Bar service. You will be the first point of contact for associates experiencing Technology issues, delivering quick resolutions, effective...
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Tech Bar Engineer
3 days ago
London, United Kingdom Lockton Full timeYour Responsibilities We are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first-line technical support through our walk-up Tech Bar service. You will be the first point of contact for associates experiencing Technology issues, delivering quick resolutions, effective...
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Tech Bar Engineer
2 days ago
London, United Kingdom Lockton Full timeYour Responsibilities We are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first-line technical support through our walk-up Tech Bar service. You will be the first point of contact for associates experiencing Technology issues, delivering quick resolutions,...
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Tech Bar Engineer
5 days ago
London, United Kingdom Lockton Full timeGeneral information Reference 003866 LocationUnited Kingdom London LondonWork PlaceIn OfficeRegionUKJob ProfileLockton - Experienced ProfessionalTitleTech Bar EngineerDescriptionWe are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first-line technical support through...
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Tech Bar Support Engineer
3 days ago
Greater London, United Kingdom Lockton Full timeA leading insurance brokerage in Greater London is seeking a proactive Tech Bar Engineer to provide first-line technical support through their Tech Bar service. The role involves diagnosing and resolving technical issues on the spot, logging incidents, and delivering exceptional customer service. Candidates should have a strong knowledge of Office M365 and...
