Account Manager

4 days ago

Ellesmere Port, United Kingdom Barbour ABI Full time

Account Manager Barbour ABI (Infopro Digital) is looking for an Account Manager on a permanent contract to strengthen the team at its Barbour ABI business in Ellesmere Port, near Chester. Barbour ABI powers the UK built environment with intelligence to help our clients grow. With over 1.7 million projects in our dataset, our products and services are renowned for accuracy, depth, and efficacy. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy. Key Accountabilities Provide an unrivalled account management service to your allocated set of clients. Understand your clients and match their needs to the Barbour ABI product portfolio. Achieve monthly revenue targets on account renewals. Proactively seek growth opportunities within your portfolio of accounts. Effectively manage regular client contact levels to ensure you are serving your accounts effectively. Conduct regular meetings with clients on Teams to conduct account reviews, achieve renewals and sell additional products. Ensure client requests, requirements, queries and training requirements are met, in a timely manner and always to an excellent standard. Provide feedback from clients to the business, so we can continually improve our offering. Accurately log your client interactions on the CRM system. Understand and communicate regular product updates to your clients. Requirements Experience in a similar Client Services / Account Management role Excellent customer service skills and the ability to build strong and long lasting relationships with clients Determined to exceed sales targets and objectives Good objection handler Self‑motivated and determined Excellent attention to detail Strong planning, organisation and time management skills Capable of working under pressure to tight deadlines Salary: £26,500 per annum Hybrid working for everyone 3pm finish on a Friday 25 to 30 days holiday Day off for your birthday Pension and Life Assurance Great company culture that offers professional development, training and regular social events Our Foundations and Values At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form. This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information. Seniority level Mid‑Senior level Employment type Full‑time Job function Research Services Location Ellesmere Port, England, United Kingdom #J-18808-Ljbffr

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