Account Handler

Account Handler - Corporate & Commercial Join to apply for the Account Handler - Corporate & Commercial role at Howden, the new name for Aston Lark Howden is a collective of talented and passionate people around the world. Together we push the boundaries of insurance, collaborating as a powerful international team of 18,000 employees across more than 100 countries. Our culture—work/life balance, career progression, sustainability and volunteering—attracts people who want to drive change. At Howden – Corporate & Commercial, commercial insurance is our core business. We support clients through complex risk landscapes, crafting bespoke solutions for everything from large corporates to emerging ventures. When clients prosper, we celebrate; when they face challenges, we provide unwavering support. We are looking for an Account Handler to manage client insurance needs: general enquiries, new business, renewals, mid‑term adjustments, quotations and invoicing of premiums. You will work with Mid‑Market / Corporate clients, delivering excellent service to a growing insurance broker that makes a real impact. This full‑time, permanent position offers the option to work 2‑3 days per week in our Derby office for a balanced experience. Overview Organise and manage personal work activities to achieve team objectives and meet agreed targets Participate in team meetings, reporting on business progress within your area of expertise Manage assigned projects and contribute to other projects as required Review client documentation to ensure comprehensive and accurate information is presented for the quoting process Collate and communicate client requirements to ensure appropriate marketing of the risk Liaise with clients to resolve queries and respond to market and third‑party queries as appropriate Produce high‑quality market documentation, securing appropriate authorisations Take ownership for data entry, credit control, and chasing subjectivities when required Work with underwriters to place insurance that balances quality, coverage, and price Process data promptly and accurately on relevant systems to support client service and internal processes Maintain accurate and timely documentation for clients, ensuring proper organisation of records Conduct due diligence/sanctions checks in line with company procedures Adhere to company policies, procedures, and obtain required authorisations Foster and nurture positive relationships with colleagues and external contacts Provide support and assistance to senior colleagues and/or their clients on request Deal with or refer client enquiries, renewals, and mid‑term adjustments Knowledge Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR Minimum of 2 years' experience dealing with SME or commercial clients Skills Good level of technical insurance skills, to be assessed by regular in‑house testing Accuracy and attention to detail Ability to process work quickly and efficiently Ability to prioritise work and meet deadlines Good negotiation and broking skills Ability to gather and analyse information from the client Ability to identify and respond appropriately to an individual client's level of understanding Qualifications Acturis (desirable) What do we offer in return? A career that you define. At Howden, we value diversity—there is no one Howden type. Instead, we look for people who share our values. Our successes come from someone brave enough to try something new We support each other in small everyday moments and bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Beyond the usual adjustments such as software, IT, and office setups, we can also accommodate flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it's the right fit, send us your application—if your profile fits the role's criteria, we will be in touch to help you with any reasonable adjustments you may require. #J-18808-Ljbffr