Business Analyst

Join to apply for the Business Analyst role at Graphics Unlimited (Vic) Pty Ltd. Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Join DWP as a Business Analyst and help us define solutions that deliver significant value to our customers. You'll work across the full product delivery lifecycle to bring together business needs and technical capabilities. As part of a multi-disciplinary team you'll be using agile methodologies to translate business problems into user needs, developing relationships across departments and selecting the appropriate best practice techniques to ultimately identify process improvements. You'll be leading workshops and focus groups, identifying process improvements, contributing towards prioritisation activities and taking ownership for improving your own knowledge of business analysis and agile principles. If you're looking for a well-defined career path as a Business Analyst, apply now. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. What skills, knowledge and experience will you need? Experience of working as a Business Analyst carrying out a range of analysis activities. Experience in building strong relationships, analysing and refining user and stakeholder requirements. Technical business modelling skills. Identifying improvements and making recommendations. You and your role We are looking for Business Analysts to join us in one of 5 teams: Digital Channels Strategy Team – helps shape the future of how millions interact with DWP services. You will define priorities for channel design and usage, align with business goals, and create seamless experiences for users across benefit areas and product lines. Payments – be part of the team powering the UK's largest payment operation. We process £177 billion annually for 20 million citizens. Our modernisation programme is building a single trusted payment service to unlock value, reduce risk and transform how DWP delivers financial support. Comms and Collaboration – work at the forefront of technology services on the Copilot project, Microsoft’s cutting edge GenAI capability. Help us revolutionise how we communicate and collaborate across the organisation. Bereavement and Care – make a real difference for some of the UK's most vulnerable citizens. Our team designs, delivers, and runs digital services for Attendance Allowance, Carer's Allowance, Tell Us Once and Bereavement Benefits ensuring compassionate and efficient support when it matters most. Workspaces – support 123,000 colleagues by delivering the technology that keeps work moving. From laptops and peripherals to identity solutions, job centre systems and accessibility support, you will work across every stage of the product lifecycle. This is your chance to shape seamless workplace experiences and drive innovation at scale. The Business Analyst profession within DWP has a large and active community of practice, which offers significant opportunities to learn. We’re keen to invest in our people, and this sense of community – as well as working on projects that positively impact lives – provides a rewarding career for anyone interested in developing as a BA. Details – Wages – Perks Location – join us in one of our digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working – a hybrid model – some time working at home and some time collaborating face to face in a hub. Pay – competitive pay of £44,447 – £46,547. Pension – two‑year civil service pension with employer contributions of 28.97%, worth over £12,876 a year. Holidays – generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi‑time. All usual public holidays included. Benefits – Flexible working, time off volunteering, ‘I Can Be Me in DWP’, discounts, interest‑free loans, sports and social activities, professional development, coaching, mentoring and career progression opportunities. Environment and Culture DWP recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards. Diverse and Inclusive Leadership at Digital Leaders Awards 2024. Commended as Best Place to Work in Digital category at the Computing Digital Technology Leaders awards 2025. Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards. Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Full instructions will be provided. Interview: a single stage interview online. Click APPLY to start your application. Seniority level Entry level Employment type Full‑time Job function Consulting – Operations Consulting #J-18808-Ljbffr