Hospitality Trainer

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. In the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Description & Requirements Assess learner needs and skills through pre‑course assessments, develop a learner improvement plan (ILP) with SMART goals to address barriers and skill gaps. Deliver outstanding, personalised, accredited or non‑accredited interventions with embedded personal and social development to help prepare learners for further learning, employment and confidence. Work as a key member of the team, maintaining continuous contact and relationships with all operational colleagues. Engage externally with employers, agencies and other stakeholders such as Local Authorities, WYCA, DWP/JCP, NCS, etc. Administer screeners, initial and diagnostic assessments for each learner, and develop and maintain tailored ILPs (including action plans) with SMART targets. Plan lessons effectively, ensuring activities are innovative and differentiated to meet individual learner goals across various subject areas (multi‑disciplinary trainers are prioritised). Deliver accredited and/or non‑accredited training programmes to 19+ adults in subject areas that may include Hospitality and others. Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills for work and independence. Deliver outstanding teaching, learning and assessment, ensuring the curriculum provides appropriate stretch and challenge. Develop resources and bespoke materials to meet the needs of learners and employers. Embed Maths, English, Digital, Soft Skills and Personal Development Behaviour & Attitudes (PDBA) themes, including safeguarding. Provide additional support to learners with SEND, ESOL and other learning needs. Undertake regular and meaningful reviews with learners to ensure engagement and progress. Maintain learner records accurately, both hard copy and electronically, ensuring evidence is available for audit and quality purposes. Use MIS (including ILR) data to track learner progress against the ILP and KPIs, addressing trends through one‑to‑ones and action plans. Monitor attendance and progression, ensuring all teaching, learning and assessment components are completed for qualification achievement. Contribute to the development, implementation and monitoring of key documents, policies and procedures such as self‑assessment reports and quality improvement plans. Implement improvements identified from performance reviews and internal quality assurance. Participate in standardisation and team meetings, completing continuing professional development activities including observations of teaching & learning. Maintain professional and occupational knowledge through formal training, networking and self‑reflection. Encourage, undertake and respond to learner and stakeholder feedback, contributing to Maximus Training’s cycle of quality improvement. Participate in staff review and performance management processes, identifying and meeting training needs. Qualifications & Experience Essential: Hold a minimum Level 3 teaching qualification (PTTLS or equivalent) and, where required, subject‑specific qualifications and/or occupational knowledge to support delivery to 19+ adults, prioritising multi‑disciplinary trainers. English and Maths to at least Functional Skills Level 2. Level 3 Award Assessing Vocationally Related Achievement or equivalent. Desirable: CTTLS; Level 4 Award in the Quality Assurance of Assessment Process and Practice or equivalent; experience using online learning platforms and portfolios. Individual Competencies Deploy motivational strategies to develop individuals. Proven experience of adult or work‑based learning, teaching and assessment. Track record of delivering funded employability programmes with complex learners. IT literacy with Microsoft Office, 365 products and modern digital technologies such as Microsoft Teams. Strong team player with excellent communication skills and ability to forge relationships with internal and external stakeholders. Experience delivering services to meet contractual and quality standards. Ability to meet and exceed retention and achievement targets for qualifications and progression outcomes. Manage learner numbers in line with budgets and delivery profiles. Excellent presentation skills. Reliable with a good sickness record, except for legitimate disability absences agreed with the company. Commitment to quality and customers. Training delivered face‑to‑face (Maximus site or employer/outreach premises) and/or online (e.g. webinars). Work flexibly, with occasional evenings and weekends. Undertake any other tasks and responsibilities appropriate to the level of the post. Comply with all Maximus policies and procedures, including statutory responsibilities such as Health & Safety, Safeguarding, Prevent and Diversity, Equity and Inclusion. Travel Requirements Allocated on‑site base with willingness to travel and work across Bradford, Leeds & Huddersfield (Essential). Full driving licence and vehicle ownership (Desirable). Minimum Salary: £28,800.00 • Maximum Salary: £33,800.00 EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We believe that feeling included has a dramatic impact on personal well-being and we work to ensure that no applicant receives less favourable treatment due to any personal characteristic. Advertisements will include clear and accurate information to enable potential applicants to assess their suitability for the post. We are a Disability Confident Leader. Applicants with disabilities who meet the minimum requirements are guaranteed an interview under the Disability Confident Guaranteed Interview Scheme. #J-18808-Ljbffr