Aftersales Advisor

2 weeks ago

Milton Keynes, United Kingdom OA Full time

Aftersales AdvisorLocation: Milton KeynesHours: Monday to Friday 8.00am to 6:00pmSalary: £28,000An excellent opportunity has now arisen for an Aftersales Advisor to join our client’s successful team.Responsibilities:Managing customer interactions and servicesResponsibility for communication between the customer and the workshopResponsible for scheduling appointmentsCoordinating with mechanics and technicians and managing service workflowsAddressing customer concerns, resolving complaints, and finding solutions to ensure customer satisfactionAccurately documenting and updating customer recordsWhat we would like from you:Previous experience in a customer service role is essentialStrong communication and interpersonal skillsExcellent organisational and time management abilitiesAbility to work well both independently and as part of a teamStrong problem-solving skills and the ability to handle difficult situations with professionalismA positive and proactive attitude towards work and customer serviceAdvantageous:Previous experience in aftersalesIf you are interested in this role, please apply below with your most recent CV or call Jo on 01908 104851.Language:English (preferred)Licence/Certification:Full UK Driving Licence (required)Work Location: In person #J-18808-Ljbffr

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