Service Desk Specialist – IT Support for 5,500 Users

A local healthcare provider is looking for an ICT Support Officer to join their Service Desk team. This role involves supporting approximately 5,500 users with IT queries across Birmingham. Responsibilities include managing the central helpdesk and offering on-site support when necessary. The ideal candidate should have experience in technical support and...

A leading community healthcare provider in Birmingham is seeking a Service Desk team member to provide technical support. In this full-time role, you will address IT queries for 5,500 users across multiple locations. The position requires IT Helpdesk experience, effective communication skills, and an O Level/GCSE education. Salary ranges from £27,485 to...

A regional healthcare provider in Birmingham is seeking dedicated IT Support staff to join their Service Desk team. The role involves providing top-notch technical support for over 5,500 users across various systems, including Microsoft Office and specific corporate applications. You'll monitor Helpdesk operations, assist with fault resolution, and...

A leading healthcare provider in Birmingham seeks an IT Helpdesk Support professional to join their Service Desk team. The role involves providing critical telephone and email support to resolve IT queries and issues for approximately 5,500 users. Responsibilities include logging faults, maintaining Helpdesk systems, and supporting user accounts. Candidates...

A community healthcare provider in Birmingham is seeking an IT Helpdesk Support Technician to provide telephone and email support to approximately 5,500 users. Responsibilities include resolving IT queries, managing the DTS Helpdesk, and assisting with staff training on hardware and software. Candidates should have experience in IT Helpdesk roles and...

A leading healthcare foundation trust in Birmingham is seeking a Service Desk team member to provide telephone support and advice to users across 5,500 sites. The role requires maintaining the DTS Helpdesk and delivering efficient technical support. Ideal candidates will have strong IT troubleshooting skills and experience with Microsoft Office products....

A leading technology solutions provider in Birmingham is looking for an experienced IT Specialist. In this role, you will deliver desk-side support for IT users, manage inventory and logistics of IT devices, and ensure efficient resolution of IT issues. You will be responsible for facilitating communication between the IT department and users, and conducting...

Job Summary:We are seeking a proactive and experienced IT Service Desk Lead to oversee support operations within secure and regulated environments, including public sector contracts. The successful candidate will lead a team of analysts, ensure high-quality service delivery, and maintain compliance with government and contractual security standards.Key...

About the Service Desk TeamA great opportunity to be part of the Service Desk team within the Digital Technology Services team, supporting 5,500 users deployed over more than 100 sites across Birmingham. You will be part of the Service Desk team, who currently deal with around 4,500 calls per month; you will be providing telephone support and advice to BCHC...

Job Title:Service Desk Analyst Contract Type: Permanent Full-TimeSalary:Up to £26,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Hybrid - 3 days office WorkingHours:0600 to 2300 (Shift pattern included) What to wear: Smart casualThe Role:As...