ServiceNOW Technical Consultant

6 days ago


Aldermaston, United Kingdom hackajob Full time

ServiceNOW Technical Consultant Location: On site in Aldermaston, United Kingdom Employment type: Full-time Seniority level: Mid-Senior level Job function: Information Technology Industries: Software Development As a ServiceNow Technical Consultant you will be part of an innovative team, working to develop world‑class customer solutions using the ServiceNow platform. You’ll provide technical consulting services to clients and contribute to the design and delivery of technical solutions including customizing package‑based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components. You will serve as a technical resource on a team, develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution, and provide guidance, thought leadership, and hands‑on development to both our client and internal technical resources. Responsibilities Work as part of a team of ServiceNow specialists delivering solutions to multiple customers. Participate in client workshops and requirements gathering to build requirements and design solutions, and advise on proposed solutions. Develop solutions in ServiceNow to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go‑live support. Mentor and train more junior team members. Produce documentation and training material for the implemented solutions. Requirements Several years’ experience in ServiceNow design and development, preferably in a consulting environment. Strong scripting skills in JavaScript, HTML, XHTML, XML, CSS, AJAX, and AngularJS. Understanding of Service Management concepts, delivery assurance principles and procedures. High level of knowledge of the ServiceNow application and, ideally, experience building custom applications and integrations with other platforms. Certifications (desired): ServiceNow Certified Administrator, ServiceNow Certified Implementation Specialist, ServiceNow Application Developer, ITIL Foundation. Additional specialist ServiceNow certifications or experience in HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, or PPM. Strong written and oral communication skills and the ability to present solutions to senior management. Pro‑active, creative, and self‑motivated to research solutions, make recommendations, and take on new challenges. Ability to work from home and travel to client locations for meetings, workshops, or on‑site work as required. What We Offer Regular training and development opportunities with support for achieving certifications. A supportive and friendly team of consultants who share ideas, knowledge, and creativity. A comprehensive Flex benefits scheme including Pension, Life Insurance, Health Insurance, Travel Insurance, store vouchers/discounts, 25 days holiday with options to increase holiday and select other benefits. #J-18808-Ljbffr



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