Customer Support Associate
7 days ago
Role We are looking for a passionate and confident Customer Support Associate to join our fun and friendly Customer Support team As a Customer Support Associate you will play a crucial role in building and maintaining positives relationships with our customers. You will be the primary point of contact for our user base providing exceptional support and assistance. Your ability to understand customer needs effectively communicate with various stakeholders and contribute to process improvements will be essential to our success. What we want Our ideal Customer Support Associate will have / be: Excellent written and verbal communication skills with a preference for a casual and friendly tone. GSCE or equivalent in Maths and English. Strong problem‑solving and analytical abilities. Ability to work independently and as part of a team. Customer‑oriented mindset with a positive and enthusiastic attitude. Strong attention to detail problem‑solving and organisational skills. Proficiency in relevant software applications (e.g. CRM help desk ticketing systems). Proven track record in delivering exceptional customer support. Skilled computer user with proficiency in Windows operating system. Adaptable communicator who can effectively interact with diverse customers. Efficient multitasker capable of prioritising tasks and managing time effectively. Experience user of Google Suite tools for streamlined workflows. Bonus extras Previous experience in customer support or a related field is preferred. Music Industry knowledge and experience Product / service knowledge and experience What we offer in return Casual dress Company pension Free on‑site parking Enhanced sick pay Enhanced maternity and paternity leave Wellness programme Generous annual leave entitlement (28 days plus bank holidays) Flexible start and finish times (between the hours of 08:00 and 18:00) Remote / Hybrid working (3 days office working / 2 days remote working) Modern dog friendly office environment Social events and onsite games rooms ( table tennis play station pool table) and mini gym Schedule Monday to Friday (35 hours per week) Key Skills Electrical Engineering SQL Active Directory VMware OS Windows Trouble Shooting Linux SAN Java Technical Assistance Setup hardware Technical Support Software support RouteNote is an equal opportunity employer. We have a strong culture of inclusion curiosity and flexibility. We want you to help us create a world where millions of people are more creative fulfilled and inspired. Were a social friendly bunch here at RouteNote. If you would like more information please contact our People & Culture team at . Closing Date - 19th October (if we have an influx of applications the closing date might be pulled forward). Required Experience : IC Employment Type: Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr
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Customer Support Associate
3 days ago
Truro, United Kingdom RouteNote Full time**Customer Services Associate - Maternity Cover** **Job Types**: Full-time, Fixed (12 Months) **Salary**: £22,050 per year This role is based in Truro. A minimum of 3 days in the office, with 2 at home is expected upon completion of induction / training period. **About Us**: Founded in the quiet countryside of Cornwall, UK in 2007, RouteNote has spent...
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Customer Support Associate
2 weeks ago
Truro, United Kingdom Routenote Full timeThe role:We are looking for a passionate and confident Customer Support Associate to join our fun and friendly Customer Support team! As a Customer Support Associate you will play a crucial role in building and maintaining positives relationships with our customers. You will be the primary point of contact for our user base providing exceptional support and...
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Truro, United Kingdom Routenote Full timeA leading digital distribution service in England is seeking a passionate Customer Support Associate to join their friendly team in Truro. You will be the primary point of contact for users, providing exceptional support while building positive relationships. The ideal candidate will possess excellent communication skills, strong problem-solving abilities,...
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Associate/Associate Director
1 week ago
Truro, United Kingdom WSP Full timeJoin to apply for the Associate/Associate Director - Civil role at WSP3 weeks ago Be among the first 25 applicantsJoin to apply for the Associate/Associate Director - Civil role at WSPJOB DESCRIPTIONJOB DESCRIPTIONAt WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of...
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Associate/Associate Director
1 week ago
Truro, United Kingdom WSP in the UK & Ireland Full timeJoin to apply for the Associate/Associate Director - Civil role at WSP in the UK & Ireland1 week ago Be among the first 25 applicantsJoin to apply for the Associate/Associate Director - Civil role at WSP in the UK & IrelandJOB DESCRIPTIONJOB DESCRIPTIONAt WSP, you can access our global scale, contribute to landmark projects and connect with the brightest...
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Moderation Associate
2 weeks ago
Truro, United Kingdom Routenote Full timeThe role:As a Moderation Associate you will be responsible for assessing incoming music releases for the quality of their assets and metadata ensuring industry content styles and standards are upheld and that intellectual property rights are protected.You will play a vital role in in maintaining RouteNotes reputation as a trustworthy and compliant...
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Recruitment Associate
2 weeks ago
Truro, Cornwall, United Kingdom Tank Recruitment Full time £30,000 - £39,000 per yearAssociate Recruitment Consultant – Launch Your Career in Tech & Engineering RecruitmentLocation:Truro, CornwallType:Full-time, PermanentSalary: £25k+up to 30% uncapped commission(no threshold)Perks:Incentive trips, lunch clubs, expert training, and moreWhy Recruitment? Why Us?Imagine a career where your ambition directly fuels your earnings and...
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Nursing Associate
5 days ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThere is the opportunity to recruit an Assistant Practitioners or Nursing Associates to work with the Nursing and Healthcare team on the St Mawes, a busy surgical admissions ward. The applicant must have excellent communication skills and a willingness to learn and undertake new skills. St Mawes is bedded ward. We strive to provide excellent patient care...
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Associate/Associate Director
2 weeks ago
Truro, Cornwall, United Kingdom WSP in the UK & Ireland Full time £60,000 - £150,000 per year*JOB DESCRIPTION*At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as...
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Nursing Associate
5 days ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThis is your chance to be part of an amazing nursing team - where patient care is at the centre of everything we do. Do you want to make a difference to each patient’s experience of the NHS as they proceed through their journey? The Acute Medical Unit at the Royal Cornwall Hospital is recruiting now and we want you! If you are looking for professional and...
