Medical Receptionist

Medical Receptionist - Stanley Court Surgery Burscough Health Centre L40 4LA Vacancy Description Closing Date: 28/11/2025 Area: Lancashire As a Medical Receptionist at our GP Surgery, you will be the first point of contact for patients, both in person and over the phone. You will play a key role in ensuring the smooth running of the practice and providing excellent customer service to all patients. Key Responsibilities: Greet patients warmly and assist with check-in and registration. Answer and direct phone calls in a timely and professional manner. Book, reschedule, and cancel patient appointments. Maintain patient confidentiality and handle sensitive information with care. Assist with administrative tasks, including filing and managing patient records. Support the clinical and administrative teams as required. Handle general inquiries and provide accurate information to patients. Skills and Experience: Previous experience in a medical receptionist or administrative role is desirable, but not essential. Excellent communication and interpersonal skills. Ability to remain calm and professional in a busy environment. Strong organisational skills and attention to detail. Proficiency in using office software (e.g., Microsoft Office, appointment scheduling systems). A commitment to maintaining patient confidentiality and adhering to healthcare regulations. Additional Information: This is a part-time role, working 20 hours per week. Hours will be discussed with successful candidates. The position may involve some flexibility in hours, including occasional cover for holidays or sickness. Full training will be provided. How To Apply If you are a friendly, organised individual who enjoys helping others, we would love to hear from you Please submit your CV and a cover letter outlining your suitability for the role to practice manager lesley.jackson@nhs.net . The deadline for applications is 28 November2025. #J-18808-Ljbffr