Trade Counter Assistant

Base pay range ROLE: Trade Counter Assistant / Driver HOURS: 44 per week – Permanent role, 7 am - 4:30 pm Monday to Friday, with occasional Saturday rota (8 am - 12 pm) SALARY: £27,936 basic salary per year BONUS / OTE: up to £31,536 per year (realistic total earnings) BENEFITS: Healthcare Cash Plan, 3 × salary life assurance, high‑street discounts, staff discount Eurocell is a stock‑market listed PLC and the market leader for uPVC products in the building industry. We value our people, are ambitious, and look for team players to grow with us. Work‑life balance is a priority for our Trade Branch Network roles: Christmas shutdown period Occasional Saturdays on a rota basis No Sunday opening of branches Weekday branch closing at 4:30 pm FREE healthcare plan for all employees Exceptional monthly branch bonus and industry‑leading induction and training programmes Excellent opportunities to grow and progress your career Multiple exciting career pathways within Eurocell What our Trade Counter Assistants do Hands‑on, lead‑by‑example work alongside the Branch Manager and Supervisor in daily operations Drive trade counter sales to achieve targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Pick, load and deliver products using Eurocell’s 3.5‑tonne flatbed trucks and LWB vans Plan routes, drive safely and keep company vehicles clean Support the Branch Manager with actions and activities on time, in full Ensure compliance with Health & Safety, company policies and procedures Deliver excellent customer service, operational standards and branch sales targets Build and maintain positive customer relationships while driving sales Assist in branch operations and support colleagues as required Maintain branch standards – warehouse and stock management, front‑of‑house cleanliness, point of sale What we need from our Trade Counter Assistants Passion and energy to deliver exceptional customer service and achieve business targets A hands‑on, customer‑focused approach, confident in serving customers and proactively engaging future prospects A commercial mindset to drive sales and maximise margins, while ensuring customers leave happy Good organisational skills with the ability to prioritise and use initiative Confident IT user – experience with MS Office and industry standard software such as SAP Full and valid driving licence is essential; a FLT licence would be a distinct advantage Previous branch stock‑take experience is a distinct advantage Comfortable working in a small team and occasionally alone Experience in a similar role within trade, builders‑merchant, retail, glazing or uPVC environments would be a distinct advantage What we offer our Trade Counter Assistants Competitive basic salary of £27,936 per year Monthly bonus scheme adding up to £31,536 per year 25 days holiday plus statutory holidays (≈33 days total) Free healthcare plan for all employees Enhanced maternity and paternity benefits Free life assurance plan of 3 × annual salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates Company pension plan Employee discount on Eurocell products Discounts across well‑known online and high‑street retailers Blend of e‑learning and on‑the‑job training to support career development Care First Employee Assistance Programme – confidential support 24/7/365 Colleague Referral Programme – paid for successful referrals Excellent opportunities to grow and progress your career Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Retail #J-18808-Ljbffr