Team Leader

About the Role We are looking for an enthusiastic, resourceful and forward‑thinking person and are excited for the opportunity to join our team, supporting Miss B in the Newquay area. Responsibilities Working on‑shift, leading your team in outstanding practice. You will lead the principles of "nothing about me without me", ensuring the supported person's voice (behaviours, expressions, actions, words) is heard, and they are leading their support planning, delivery, and review. Understanding who C is, her needs and what she requires from her support. Please review the link for Support Worker for more information about C. Role model all criteria of a support worker role. Please review the link for Support Worker role brief. Manage rotas that ensure high‑quality person‑centred support in the most efficient way. Be actively involved in recruiting, responsible for retaining, developing, supervising and appraising a team. Promoting a positive workplace culture, be curious, compassionately challenge and influence the engagement of the team. Taking time to understand the team and their wellbeing. You will coach the team that will drive quality in all areas. Facilitate regular team meetings and attending professional meetings to inform changes and quality of delivery. Provide detailed information and reports to Registered Managers on the performance and development of service. Audits and review of daily recordings, oversight of finances and track outcomes. Deliver quality review of support plans and risk assessments, considering positive risk taking to develop skills and meaningful experiences. Enable the people we support to direct their own lives by promoting opportunity, choice, and control regardless of capacity. Understand CQC regulation and current social care legislation. This role requires an understanding of supporting a person in distress. Being curious and non‑judgemental to focus more on why something happened rather than what happened through 'off‑loading' and reflecting on practice and incidents to identify trends and ensure actions for improvement. Hold a clean and full UK driver's licence (Automatic acceptable) and willing to drive C's Motability car. Experience of providing services for people with learning disabilities and other health diagnosis. Previous experience of a supervisory role. Have good IT skills and to navigate systems used to their full efficiency. A confident leader from the front, back and centre of their team, depending on circumstances. Able to investigate, hear all perspectives, analyse information, and develop and adapt ways of working. Thrive on working closely with family, wider networks, and your colleagues, collaborating and coproducing with the expertise of others to enable a holistic, truly person‑led service. Having similar interests as C would be ideal. A calm‑natured, patient and good‑humoured person with an awareness of your emotional resilience. You will need to be confident working alone, be consistent, comfortable to explore what he is communicating and ensuring good communication with your colleagues and family. Qualifications Hold a clean and full UK driver's licence (Automatic acceptable) and willing to drive C's Motability car. Experience of providing services for people with learning disabilities and other health diagnosis. Previous experience of a supervisory role. Have good IT skills and to navigate systems used to their full efficiency. A confident leader from the front, back and centre of their team, depending on circumstances. Able to investigate, hear all perspectives, analyse information, and develop and adapt ways of working. Thrive on working closely with family, wider networks, and your colleagues, collaborating and coproducing with the expertise of others to enable a holistic, truly person‑led service. Having similar interests as C would be ideal. A calm‑natured, patient and good‑humoured person with an awareness of your emotional resilience. Benefits A laptop to fulfil role and responsibilities. Quality training and development opportunities to maintain and enhance your skills and knowledge. Free 24/7 confidential Employee Assistance Programme (EAP) to support your health and wellbeing. Big financial rewards through our Refer a Friend Scheme. Vouchers at Christmas, your work anniversary, and your birthday. Paid DBS. …and more Application Process Closing date: Planned for 6th November, however applications will be considered as and when received and may close earlier if the right candidate is identified. If your application is successful, any offer of employment will be subject to:• A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service• 2 acceptable/satisfactory references• Evidence of eligibility/right to work in the UK Additional Information Havencare is a forward‑thinking and growing charity. We have been making a difference for 35+ years, changing the lives of people who have learning disabilities, autism, brain injuries, and other support needs. At Havencare, first and foremost, we are looking for outstanding people who align with our values of Transparency, Quality and Engagement. As a flexible employer we are open to discussing what work patterns are mutually beneficial to meet the requirements of C. You will adapt your working pattern to meet the requirements and responsibilities of this role. We will provide you with the laptop, training, EAP, financial rewards, vouchers, DBS, and more as listed above. #J-18808-Ljbffr