Advice Caseworker

1 week ago

Greater London, United Kingdom East London Students' Union Full time

Advice Caseworker – East London Students' Union Join to apply for the Advice Caseworker role at East London Students' Union East London Students' Union provided pay range This range is provided by East London Students' Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based. Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices, meeting rooms and reception area were fully refurbished last year. In Stratford, we opened our new sitting‑around areas, reception, performance rooms and meetings room. Last January, we opened our first café, Nook, on our Docklands campus. In September, we opened a second café, Idle, in Stratford. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're in the last year of our strategic plan and will be starting work on our next phase later this year. If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities. Responsibilities As an advice caseworker, you’ll provide impartial advice to students on academic matters, and represent and support students in meetings and panels in more complex cases. You’ll use your experience to help us do more preventive work to help our students to take action on their own behalf. You’ll have excellent attention‑to‑detail and maintain accurate and comprehensive casework notes. EEO Statement Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. We are based in Newham, where more than 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership. Please click on the apply button to progress with your application. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service, Administrative, and Research Industries Civic and Social Organizations, Non-profit Organizations, and Higher Education Referrals increase your chances of interviewing at East London Students' Union by 2x #J-18808-Ljbffr

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