Internal Support Technician

6 days ago

Witney, United Kingdom Transforming Learning Group Full time

Internal Support Technician

Internal Support Technician
Location: Hybrid, Witney & Princes Risborough
Salary: £28,000 – £31,000

Transforming Learning is a visionary education group dedicated to helping schools use technology and data more effectively to improve outcomes for all learners. We work with over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry.
We’re now looking for an Internal Support Technician to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference.

What you’ll be doing

You’ll provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, you’ll play a key role in keeping our operations efficient.
You’ll also work closely with the Internal Systems Support Manager to refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure.

What we’re looking for

3+ years’ experience in IT support or technical operations
Strong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange Online
Technical proficiency across hardware, software, networks and cloud services
Excellent communication skills and a customer-first mindset
A collaborative approach and solid problem-solving abilities
Experience with Microsoft 365 security tools and knowledge of GDPR or ISO 27001 compliance would be an advantage.

Why join us?

We’re proud of our friendly, inclusive culture and commitment to professional growth. You’ll have the chance to develop your skills, work with a supportive team, and contribute to a mission that truly matters: helping schools transform learning for every pupil.

This is a hybrid role, with a minimum of two days in our Witney or Princes Risborough office per week and occasional travel to other company sites. A driving license and access to your own vehicle are essential.

“Transforming Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment”.

“Happy to talk flexible working”.

REF-(Apply online only)

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