Embedded ISV Solution Architect

Overview Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we Don’t worry if you don't check all the boxes – apply anyway We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You\'ll Do The Work You'll Do : We’re looking for an Embedded Solution Architect to support our ISV and embedded partners through hands-on technical enablement, smart integration design, and ongoing relationship management. You’ll work closely with partner engineering teams to translate requirements into scalable solutions and ensure successful adoption of Sovos’ compliance and e-invoicing products. More specifically, you will : Technical Discovery & Integration Design Lead technical discovery sessions to understand partner systems, data flows and requirements Design integration approaches using REST APIs, webhooks, cloud-native and event-driven patterns Recommend authentication and security methods (OAuth 2.0, JWT, API keys) Define data synchronisation, error handling and performance best practices Set up testing frameworks, monitoring and performance alerts for partner integrations Partner Enablement & Relationship Management Act as the main technical contact for assigned ISV and embedded partners Build strong relationships with partner engineering and architecture teams Deliver onboarding guidance and best practices for using Sovos’ products Advise partners on technical choices influenced by compliance and regulatory needs Support, Troubleshooting & Optimisation Handle standard technical support queries directly with partners Work with senior architects on complex or high-impact issues Analyse partner usage to identify performance improvements and integration risks Support partners through technical milestones and readiness assessments Cross-Functional Collaboration Partner with Sales, Product, Engineering, Compliance and Business Development Share partner insights to influence product roadmap and prioritisation Provide technical input on new partner evaluations and expansion opportunities What We Need From You Technical Experience 5–10 years in a customer-facing technical role (Solutions Engineer, TAM, Professional Services) Strong hands-on experience with REST APIs, microservices, cloud platforms and CI / CD Familiarity with AWS / Azure / GCP, monitoring tools (Postman, Datadog) and modern integration practices Experience working with ISVs, software partners or embedded integration models Knowledge of tax compliance, e-invoicing or ERP systems is helpful but not essential Business & Interpersonal Skills Excellent communicator able to translate technical concepts clearly Strong project coordination and stakeholder management skills Ability to manage multiple partner engagements at once Problem-solver with a proactive, partner-focused mindset What Does Sovos Offer You? Benefits The tools to enhance your life - because we want you to enjoy your life outside of work and inside High-impact role shaping partner integrations and technical success Opportunity to work across modern integration architectures and global compliance tech Collaborative, international, flexible working environment 30 days holiday (plus 8 days BH) Health insurance, Dental insurance, Life insurance, Critical illness insurance, Income protection, Mental wellbeing support Global Meeting Free Days Award Winning Career Development and Training opportunities, and more Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter. #J-18808-Ljbffr