Planning and Diary Bookings Coordinator

2 days ago

Mansfield, United Kingdom Elizabeth Michael Associates LTD Full time

Scheduler & Planning Coordinator

Mansfield | £35,000 per annum (potential increase for the right candidate)

Hours: 8.00am–4.30pm or 9.00am–5.30pm (flexible)

Office-based

An established and growing organisation is seeking a highly organised Scheduler & Planning Coordinator to join their busy operations team. This role plays a crucial part in ensuring engineers are allocated effectively, appointments are well-planned and communication flows smoothly between clients, tenants and internal teams.

If you enjoy coordinating people and tasks in a fast-paced environment where no two days are the same, this could be an excellent opportunity.

Key Responsibilities

Schedule all jobs for engineers and subcontractors.

Allocate engineers based on job duration, location, qualifications and material readiness.

Send appointment confirmation emails for quotation/email-based jobs.

Identify material requirements and request stock from the Estimating Manager.

Coordinate delivery or collection of materials for engineers.

Rebook no-access jobs and ensure systems are kept fully updated.

Flag jobs that may exceed target dates, supporting SLA compliance.

Additional Duties

Handle engineer calls relating to unsatisfactory EICRs and book follow-up work within required timescales.

Add appointments into the EICR tracker and ensure first visits are scheduled 8–10 weeks before due dates.

Confirm tenant appointments and act as the first point of contact for rearrangements.

About You

Highly organised with strong time-management skills.

Experience in scheduling, planning, coordination or diary management (preferred but not essential).

Confident communicator across engineers, clients and tenants.

Strong IT skills; experience using scheduling/CRM systems would be advantageous.

Able to manage multiple priorities in a fast-paced setting.

What’s on Offer

£35k starting salary, with potential for an increase for an exceptional candidate.

Flexible start/finish times (8–4.30 or 9–5.30).

Supportive environment within a stable and expanding business.

Full training and opportunities for continued development.

If you’re proactive, detail-focused and thrive in a coordination role, we’d love to hear from you

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