Customer Tech Support Advisor
2 days ago
We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, Wi‑Fi and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your face then we would love to find out more about you. This role is based onsite at Willerby. Here’s why you’ll love this role… You''ll provide first-line technical support to customer experiencing issues with broadband, Wi‑Fi and VoIP services. Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems Deliver clear, professional guidance to customer through phone, or email. Assist in updating customers on the widespread issues Log all customer interactions, and outcomes in the system for visibility and follow-up Here’s why you’ll be great in this role… Ideally you will have experience working withing telecommunications or ISP environments Strong customer service skills A good understanding of broadband connectivity and basic network troubleshooting The Benefits… Pension – 5% employer / 5% employee contribution. Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. 25 days annual leave + bank holidays, your birthday, house move and wedding day off. Option to buy up to 3 additional days annual leave High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. Free Parking on site. Regular ‘Lunch & Learns’ Social Events – Summer and End of Year parties etc. Customer Obsessed Awards - Regular opportunities to win Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System (“ATS”). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role Seniority level Entry level Employment type Full-time Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at Quickline Communications Limited by 2x Get notified about new Technical Support Advisor jobs in East Riding Of Yorkshire, England, United Kingdom. Brough, England, United Kingdom East Riding Of Yorkshire, England, United Kingdom Beverley, England, United Kingdom We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Onsite Tech Support Advisor – Broadband
2 days ago
Hull and East Yorkshire, United Kingdom Quickline Communications Limited Full timeA leading telecommunications company based in Hull seeks a Customer Tech Support Advisor. This entry-level role involves providing first-line technical support for broadband, Wi-Fi, and VoIP issues. Ideal candidates will have strong customer service skills and a good understanding of connectivity and troubleshooting. The job includes structured diagnostic...
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Customer Tech Support Advisor
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Hull, United Kingdom Quickline Communications Full timeCustomer Tech Support Advisor We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a...
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Customer Tech Support Advisor
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Hull, Kingston upon Hull, United Kingdom Quickline Communications Limited Full time £15,000 - £25,000 per yearWe're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.Our mission relies on a team full of inspiring, customer...
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Customer Tech Support Advisor
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Willerby and Anlaby, United Kingdom Quickline Communications Full timeJob DescriptionCustomer Tech Support Advisor We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.Our mission...
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Hull and East Yorkshire, United Kingdom Boots Opticians Full timeA leading retail company is seeking a Customer Advisor to assist customers, promote products, and maintain store standards. The ideal candidate excels in communication and enjoys teamwork, with full training provided. A competitive hourly rate starting at £12.40 offers a chance for meaningful career development. This role is perfect for those looking to...
