Student Recruitment Specialist

About GBSGBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.Our VisionChanging Lives through EducationPositionDepartment: Student RecruitmentLocation: GreenfordType of Contract: PermanentThe RoleWe are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.Visa / EligibilityThis role is not eligible for visa sponsorshipResponsibilitiesTrack Enquiries, applications, admissions data, and manage student recruitment pipelines.Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.Assist with special projects and initiatives related to student recruitment and enrolment management as needed.QualificationsSales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.Benefits25 days annual leave, plus 8 public holidays1-day extra leave per year of service, up to a maximum of 5 daysWorkplace pension schemeTuition reimbursement for career development coursesFlexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much morePerks@Work discounts platform, wellbeing centre and much moreReward and recognition programme£500 award employee referral schemeDiscretionary annual performance bonusEmployee Testimonial“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.” – Barbara Vargas (Professional Services Employee)Equal Employment OpportunityGBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. #J-18808-Ljbffr